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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,402 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,402 reviews
January 20, 2022
I felt valued, like my interest were important to Jesse and the entire staff! Jesse went above and beyond to not only listen but to accommodate my request - - as a first time car buyer it was one of the be and the entire staff! Jesse went above and beyond to not only listen but to accommodate my request - - as a first time car buyer it was one of the best, if not the best customer service experiences I’ve had. Leaving the dealership not only with a new car but with a renewed sense of humanity because of how well I was treated over the course of the day ! More
by Malikjackson839
December 04, 2021
The salesman was personable and friendly. He had no difficulty with answering my questions and explaining the process involved with making a purchase. difficulty with answering my questions and explaining the process involved with making a purchase. More
by Mainster33
Employees Worked With
December 02, 2021
Tj Clark is the most amazing I really loved visiting with him while we went through the car buying process I will drive the 3 hour Drive to buy from him again!!!! Excellent service him while we went through the car buying process I will drive the 3 hour Drive to buy from him again!!!! Excellent service More
by lerisaswink
Employees Worked With
Tj Clark
November 30, 2021
Time spent was well worth it. Salesman Jesse Hardin Jr. Knowledgeable, Friendly, and with Exceptional Customer Service. Knowledgeable, Friendly, and with Exceptional Customer Service. More
by Zelma
Employees Worked With
November 11, 2021
I purchased over 12 cars from this dealership and TJ Clark, they always treat me great Clark, they always treat me great More
by twanalparis
November 08, 2021
Really nice dealership. Everyone was extremely welcoming, but because I was going through something horrible I now got a car that I don’t like but because I was going through something horrible I now got a car that I don’t like More
by Marie
Employees Worked With
October 22, 2021
Nice smooth and professional atmosphere excellent customer service.. Tj handled everything I needed and got me out the door in my brand new BMW X1. excellent service from TJ customer service.. Tj handled everything I needed and got me out the door in my brand new BMW X1. excellent service from TJ More
by harris-ron98
Employees Worked With
TJ
October 18, 2021
Jesse Hardin was delightful to work with I will tell all family and friends about him family and friends about him More
by darrylofkc2021
October 14, 2021
TJ Clark went above and beyond to make sure every question was answered and went out of his way to make sure I was never inconvenienced. Easiest car purchase I’ve ever had. No wasted time and person question was answered and went out of his way to make sure I was never inconvenienced. Easiest car purchase I’ve ever had. No wasted time and personal service second to none. More
by chrisstigall
