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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,192 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,192 reviews
July 22, 2017
Buyers beware I purchased a truck from this dealership was mislead of the coverage of the warranty spoke with Josh Espinoza told me I was offered a extended warrant I purchased a truck from this dealership was mislead of the coverage of the warranty spoke with Josh Espinoza told me I was offered a extended warranty and if I was i left the dealership with the impression that I was covered up to a 100,000 miles and if I would have been offered a chance for a extended warranty I would have paid for that option. Josh was very unprofessional in dealing with this matter and when I tried to explain my dilemma his arrogance made me feel as if I just been had and nothing could be done. He even asked me how smart I was implying that just cause they failed to offer me a chance to purchase a extended warranty that some how made me stupid....His responses sounded rehearsed and his body language was of a nonchalant nature I fear for the next victim that is mislead by this dealership and it is folks like this that give Jeremy Franklin a bad name.(gave me a paper with wife signature on it stating we declined all of these products that were presented and none of these products I feel were adequately offered but her signature was verified but again if we would have known it was being offered we would have took advantage of that service. More
by Dpandlj
Employees Worked With
Helpful July 21, 2017
Wonderful experience I worked with some of the best people in the business. Josh B went above and beyond to place me in my new 2017 mirage G4! I love the car and would r I worked with some of the best people in the business. Josh B went above and beyond to place me in my new 2017 mirage G4! I love the car and would recommend anyone to this dealership. Such a great experience. More
by stewartlaurence1@gmail.com
Employees Worked With
Josh B
July 21, 2017
Excellent Jesse and the staff were amazing got me the deal I needed. Highly recommend. Process was easy and smooth. Short process front beginning to finish Jesse and the staff were amazing got me the deal I needed. Highly recommend. Process was easy and smooth. Short process front beginning to finish More
by mtfergu72
July 07, 2017
Great The sales person was awesome. My experience was the best - no pressure, kind and respectful. Mr Hardin was professional and very insightful- the sal m The sales person was awesome. My experience was the best - no pressure, kind and respectful. Mr Hardin was professional and very insightful- the sal met our needs greatly. hmm More
by Momabear
July 03, 2017
The best service department in Kansas City, MO I had a recall on my vehicle, so I contacted the Service Department at Jeremy Franklin Mitsubishi. I felt the Service staff was helpful and answered I had a recall on my vehicle, so I contacted the Service Department at Jeremy Franklin Mitsubishi. I felt the Service staff was helpful and answered any questions I had. I didn't feel pressured to purchase any product or service. The waiting room was the best I had ever been too since I have started driving a vehicle. I will take my 2006 Mitsubishi Endeavor to this dealership any time I need more than a simple oil change. I will also consider coming here when I am in need of another vehicle. More
by HelenH
Employees Worked With
I forgot the business card and paperwork at home so I don't remember the names.
June 23, 2017
great great time I walked in with my husband and expect to buy a car buy Deron made the process nice and easy i will be back to get my n next car thanks guys I walked in with my husband and expect to buy a car buy Deron made the process nice and easy i will be back to get my n next car thanks guys More
by Yvonne Adams
Employees Worked With
Deron Tatum
June 23, 2017
The best salesperson I've ever met!!!!! Tyrone Franklin was very professional and listened to my concerns on my new car purchase. He worked out the price I wanted. I test drove the car and T Tyrone Franklin was very professional and listened to my concerns on my new car purchase. He worked out the price I wanted. I test drove the car and Tyrone explained all the features of the car I purchased, he was very knowledgeable!!!! Thanks Tyrone Franklin More
by Kimturner
Employees Worked With
Tyrone Franklin
June 10, 2017
I got In and out with a new car I felt like everyone there knew what they were doin. It didn't take long for the bank approval.i liked that they worked with my budget and price range I felt like everyone there knew what they were doin. It didn't take long for the bank approval.i liked that they worked with my budget and price range. More
by Richardson,josh721
Employees Worked With
June 09, 2017
My first car It was such a great experience he helped me narrow down the car I wanted to things I can afford and we got the deal done fast It was such a great experience he helped me narrow down the car I wanted to things I can afford and we got the deal done fast More
by Ljjohnson
June 07, 2017
Excellent It was a great experience! Jesse was super friendly and helpful!!! We came in looking with lots of questions and had excellent customer service! If yo It was a great experience! Jesse was super friendly and helpful!!! We came in looking with lots of questions and had excellent customer service! If you are looking for a vehicle it's a great place to start. More
by Satisfied Customer
