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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,438 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,438 reviews
February 08, 2020
Buyer BEWARE What ever you do NEVER purchase a vehicle from Jeremy Franklin Mitsubishi of Kansas City. I purchased a 2018 Hyundai from them which I picked up on De What ever you do NEVER purchase a vehicle from Jeremy Franklin Mitsubishi of Kansas City. I purchased a 2018 Hyundai from them which I picked up on December 26th. Wednesday I was coming back from Topeka and the oil light came on and the vehicle shut down on me. After spending hours on the side of I-70 and finally getting towed to the Hyundai dealership in Topeka they get it on the lift and discover that the access panel is missing and the oil plug is GONE! After going back and forth for two days Jeremy Franklin refuses to take responsibility for the plug coming out. The vehicle still has the manufacturer warranty but because it was an error on their part the warranty won’t cover the new engine. The service manager Jim says that it wouldn’t have taken that long to come out so they won’t take responsibility. I now have a vehicle I’ve made one payment on that has a blown engine due to their neglect and they say I’m responsible for the repair. When I asked to speak to someone above Jim he said I could talk to the sales manager Chris, who is the one I spoke to originally on my call and acted like he didn’t know anything about it and said I’d have to talk to Jim. So they just want to pass the buck. I posted my frustration on my Facebook page and because of the negative comment they blocked me from posting a negative review on their page. So if you have a bad experience they just block the review. I had seen some poor reviews on Yelp after I bought it. I hoped I was would be lucky. Please warn everyone you know that they are not a reputable dealership and what ever you do, DO NOT PURCHASE FROM THEM!!! More
by KimAnne
February 02, 2020
My experience was anything but pleasant. I was assured he could help me, it's been about 2 weeks, I still haven't heard back. could help me, it's been about 2 weeks, I still haven't heard back. More
by pp83529
Employees Worked With
February 01, 2020
This was my second time buying a car from Jeremy Franklin, and both experiences have been wonderful. I’m beyond happy with my purchase and the customer service is great!!!! Franklin, and both experiences have been wonderful. I’m beyond happy with my purchase and the customer service is great!!!! More
by Beauty2388
January 17, 2020
I was a good experience with Jeremy Franklin. Everyone was helpful. And Jesse Hardin was a delight to work with. And i would recommend Jeremy Franklin to anyone looking to buy a car was helpful. And Jesse Hardin was a delight to work with. And i would recommend Jeremy Franklin to anyone looking to buy a car More
by Mikalfigure
January 13, 2020
Jesse was exceptional. Patient, not pushy and informative. The process of buying our vehicle was efficient and trouble free. Recommend asking for Jesse and the team. informative. The process of buying our vehicle was efficient and trouble free. Recommend asking for Jesse and the team. More
by MCF
Employees Worked With
January 06, 2020
Great people, Fast and make it easy for you to get in and out if u already know what u want. Chris and Jesse do a awesome job. I always have and always will but my trucks at Jeremy Franklins. out if u already know what u want. Chris and Jesse do a awesome job. I always have and always will but my trucks at Jeremy Franklins. More
by Jvcc719
January 05, 2020
This is the second car I’ve purchased from Brandon. They have well priced vehicles, and good trade in values. I’ll be back for my next car. have well priced vehicles, and good trade in values. I’ll be back for my next car. More
by karly.andrews
January 02, 2020
GREAT service! GREAT experience! Got into an accident and was able to find a BETTER vehicle then I had before at right time. Thank you! was able to find a BETTER vehicle then I had before at right time. Thank you! More
by Jamohn A
Employees Worked With
January 02, 2020
I am very pleased with the professionalism of all the workers in service. Also I am in love with my new set of 4 tires. Jeremy Franklin has the best deal on a new set of 4. I am now ready for winter. Tha workers in service. Also I am in love with my new set of 4 tires. Jeremy Franklin has the best deal on a new set of 4. I am now ready for winter. Thank you Jeremy Franklin’s I will come back for my services. More
by LaQuesha Palmer
Employees Worked With
Service
December 07, 2019
The beat service i ever experience. The dealer was very helpful and informational. If i had to shop for anotger vehicle i would return to see.Mr Jesse helpful and informational. If i had to shop for anotger vehicle i would return to see.Mr Jesse More
by vwatson7291
Employees Worked With
