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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,719 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,719 reviews

June 15, 2026

the service department was efficient and courteous in providing the replacement part I needed and ensured that it worked. The price was expensive but less than I expected. More

by Michael Grimaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
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Jun 19, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Michael Grimaldi, thank you for your review and for trusting our service department with your vehicle needs. We're glad to hear that our team was able to provide the replacement part you needed in an efficient and courteous manner, and that they took the time to ensure everything was working properly before you left. We understand that vehicle repairs and parts can sometimes be an unexpected expense, so we're pleased to hear the cost was less than anticipated. Our goal is always to provide quality parts, professional service, and value for our customers while keeping the process as smooth as possible. We appreciate your business and look forward to assisting you again whenever you need us. Thank you for choosing Jeremy Franklin Automotive!

June 14, 2026

It was very great they treated me very well loved it I did not get a vehicle but I will return back More

by Erica Paige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Raleigh
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Jun 19, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Erica Paige, thank you so much for taking the time to share your experience! We're happy to hear that you were treated very well and enjoyed your visit with our team. Even though you didn’t find the right vehicle this time, we truly appreciate the opportunity to assist you and are glad to know you felt comfortable and well cared for while you were here. Helping our customers feel respected and supported is always our goal. We look forward to welcoming you back when the right vehicle comes along. Thank you again for choosing Jeremy Franklin Automotive. We appreciate your support and look forward to seeing you again soon!

June 14, 2026

Did exactly what needed to be done for my 75000 mile check up and informed me what I needed to take care soon More

by kckitty7
Recommend Dealer
Yes
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Jun 19, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kckitty7, thank you for your review! We're glad to hear that your 75,000-mile service was completed properly and that our team clearly communicated which maintenance items you'll need to keep an eye on moving forward. Keeping our customers informed is an important part of our service process, and we want to help you stay ahead of any future repairs so your vehicle stays safe and reliable. We appreciate you trusting our service department with your vehicle and look forward to helping you again at your next visit. Thank you for choosing Jeremy Franklin Automotive!

June 14, 2026

Service was very good and prompt. My salesman Jesse Harden Jr. Did a great job and fulfilled his promises. Thanks for a job well done. More

by NOELGODINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Noelgodinez, thank you for your kind review! We're delighted to hear that you received prompt service and had a great experience working with Jesse Hardin Jr. Delivering on our commitments and providing excellent customer care are priorities for our team, so it's wonderful to know Jesse was able to do just that. We truly appreciate your business and your recognition of Jesse's efforts. We'll be sure to share your compliments with him. Thank you for choosing Jeremy Franklin Automotive, and we look forward to serving you again in the future!

June 11, 2026

Quick to fit us in their schedule. Completed work within the estimated timeframe Thank you More

by BPest76
Recommend Dealer
Yes
Print
Jun 14, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

BPest76, thank you for your kind review! We're glad we were able to get you scheduled quickly and complete the work within the timeframe we promised. Our service team works hard to provide efficient, dependable service while respecting our customers' time. We truly appreciate your business and look forward to helping you with all your future vehicle needs. Thank you for choosing Jeremy Franklin Mitsubishi!

June 11, 2026

Helping hand positive engages helpful knowledgeable faces the challenges with you with knowledge to assist with problem. Good resources. Thank you. More

by Rchilds71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rchilds71, thank you for your thoughtful review! We truly appreciate your kind words about our team. We strive to provide knowledgeable guidance, helpful resources, and support for every customer we serve. It's great to hear that you felt we worked alongside you to address your challenges and find solutions. Thank you for choosing Jeremy Franklin Mitsubishi, and we look forward to assisting you again in the future!

June 02, 2026

Everyone was friendly. My appointment was quick and easy and they got me out the door fast. More

by Kalvin.loyd
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kalvin. Loyd, thank you for taking the time to share your experience! We are delighted to hear that our team was friendly and that your appointment was quick and easy. Providing efficient service while ensuring every customer feels welcomed is something we strive for every day. We truly appreciate your business and look forward to serving you again in the future. Thank you for choosing Jeremy Franklin Mitsubishi!

June 02, 2026

I was told the services would take an hour. I checked at an hour and 15mins and was told a few minutes more. Forty Five minutes later it was done. It took 2 hours not one More

by waterdogs01
Recommend Dealer
No
Employees Worked With
Idr
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Waterdogs01, thank you for your feedback. We understand how frustrating it can be when a service takes longer than the estimated timeframe. While our team always does its best to provide accurate completion estimates, there are times when additional inspections, unexpected service needs, or workflow demands can extend the process. We apologize that the updated timing communicated to you did not align with the actual completion time. Clear and accurate communication is important to us, and we will use your feedback to improve. We appreciate your patience and the opportunity to service your vehicle, and we hope to provide you with a better experience on your next visit.

June 02, 2026

Very courteous, respectful, friendly employees! Took very good care of us, I don't know why we didn't try them sooner! Thank you to all that have helped us! More

by vsandridge1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in sales mgr. At Blue Springs dealership.. HIGHLY RECOMMEND!
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vsandridge1960, thank you so much for the wonderful review! We are thrilled to hear that our team made such a positive impression with their courtesy, respect, and friendly service. Taking great care of our customers is always our top priority, and it means a lot to know that you felt welcomed and valued throughout your experience. We're grateful that you gave us the opportunity to earn your business, and we're honored to hear you wish you had visited us sooner. Thank you for your kind words and for trusting Jeremy Franklin Mitsubishi. We look forward to serving you again for many years to come!

May 30, 2026

Excellent experience from start to finish. Jeremy is the best. He takes service to the next level. More

by allankells
Recommend Dealer
Yes
Employees Worked With
Jeremy Franklin
Print
Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Allankells, thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience from start to finish. Jeremy takes great pride in providing exceptional customer service, and we're delighted to know that his dedication and commitment made such a positive impact on your visit. Going above and beyond for our customers is what we strive for every day, and it's wonderful to hear that Jeremy delivered on that promise. We truly appreciate your business and your trust in our team. Thank you for choosing Jeremy Franklin Mitsubishi, and we look forward to serving you again in the future!

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