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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,639 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,639 reviews

January 21, 2026

Pretty standard, but no negative experiences. Normal wait time, friendly associates, usually will apply a discount and provide me with a cheaper rate without me needing to show a coupon or ask. More

by mccoyshannen
Recommend Dealer
Yes
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mccoyshannen, thank you for taking the time to leave your feedback! We’re glad to hear you had a smooth experience with friendly associates and that our team makes it easy to get a great rate without any extra hassle. Providing efficient, fair, and friendly service is always our goal, and we appreciate your continued trust in us. We look forward to serving you again!

January 21, 2026

A little longer than usual wait but good service No discounts offered this time but maybe next time More

by sun_shine123
Recommend Dealer
Yes
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sunshine123, thank you for sharing your experience! We’re glad to hear you received good service, even if the wait was a bit longer than usual. We appreciate your patience and understanding, and we’ll be happy to see if we can offer discounts on your next visit. Your feedback helps us continue improving, and we look forward to serving you again soon!

January 20, 2026

Went to the dealership located in Blue Springs Great experience from the start. Made us feel welcomed as soon as we walked in the door. Looked at multiple vehicle’s but never once felt pressured to purc More

by FUNATION8278
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Funation8278, thank you so much for taking the time to share your experience! We’re thrilled to hear that our Blue Springs team made you feel welcomed from the moment you walked in and that your car-buying experience was easy and pressure free. Making the process smooth and enjoyable is exactly what we aim for, and we’re glad we could deliver that for you. We truly appreciate your business and look forward to helping you find your next vehicle in the future!

January 15, 2026

They are always expecting me and ready to go at my scheduled appointment time. They never overcharge or give me extra work that isn't needed. I trust them and the customer service is out of this world More

by tasg1508
Recommend Dealer
Yes
Employees Worked With
Same gentlemen as always in check in with service department he is always great!
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Jan 17, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tasg1508, thank you for your continued trust in Jeremy Franklin Automotive! We truly appreciate you taking the time to share your experience. Our team works hard to stay on schedule, be transparent, and only recommend what's truly needed, so it means a lot to hear that this stands out to you. We're especially grateful for your kind words about our customer service. Our goal is to create a welcoming, positive environment every time you visit. We look forward to continuing to take great care of you and your vehicle for many visits to come!

January 13, 2026

Experience was excellent Done ? ? Gentleman was very professional and he went that extra Mike to assist me with my blue tooth and radio More

by scheryl104
Recommend Dealer
Yes
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Jan 17, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Scheryl104, thank you for sharing your experience with Jeremy Franklin Automotive! We're happy to hear that your visit was excellent and that our team member went the extra mile to assist you with your Bluetooth and radio. Providing professional, attentive service is always our goal, and it's great to know that we made a difference for you. We truly appreciate your business and look forward to helping you again whenever you need us!

January 13, 2026

Kenneth was amazing. I went there with absolutely no hope. I expected to walk away with my old car but it was my last shot and Kenneth. He made me feel very comfortable. More

by hmwilson1976
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
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Jan 17, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hmwilson1976, thank you so much for sharing your experience with Jeremy Franklin Automotive! We’re incredibly glad you gave us that last shot and that Kenneth was able to turn things around for you. He truly has a gift for making our customers feel comfortable and supported, and your kind words mean a lot to both him and our entire team. We’re thrilled that your experience exceeded expectations, and we’ll be sure to pass along your praise to Kenneth. Comments like this definitely don’t go unnoticed! Thank you for trusting us, and congratulations on your new vehicle. We look forward to serving you again in the future!

January 13, 2026

Listen to what I had to say Gave advice Was disappointed with Mitsubishi motors Mitsubishi needs more vehicles options Believe that Galant was a good model More

by Mwilliamson53
Recommend Dealer
Yes
Employees Worked With
Rocky mechanic Service mgr Also
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Jan 17, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mwilliamson53, thank you for taking the time to share your feedback. We appreciate you acknowledging that our team took the time to listen and offer advice that is always our goal when assisting our customers. Regarding vehicle availability and model options, we understand your disappointment. Model lineups and discontinued vehicles, such as the Galant, are decisions made at the manufacturer level and are not controlled by our dealership. That said, we work closely within Mitsubishi Motors’ current offerings to help customers find the best vehicle to fit their needs and preferences, and we do our best to present all available alternatives. We value your input and will continue to advocate for our customers while providing honest guidance and attentive service. Thank you again for sharing your thoughts and for giving us the opportunity to assist you.

January 10, 2026

Explained the process of buying a car with Pete Franklin. Sales rep was knowledgeable, courteous, and respectful. More

by tonyahiggins10
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin
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Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tonyahiggins10, thank you for taking the time to share your experience with us! We’re glad to hear that the car-buying process was clearly explained and that your sales representative provided knowledgeable, courteous, and respectful service while working with Jeremy Franklin. That’s exactly the level of experience we strive to deliver to every customer. We truly appreciate your feedback and look forward to assisting you again in the future. Enjoy your vehicle!

January 10, 2026

Jst good down to earth people, no pressure or anything jst honest people that i trust More

by chrisbranham6619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Chrisbranham6619, thank you for the kind words! We truly appreciate you taking the time to share your experience. Providing a down-to-earth, no-pressure, and honest environment is very important to us, and it means a lot to know that you have earned our trust. We’re grateful for the opportunity to work with you and look forward to helping you again in the future.

January 08, 2026

They are efficient, nice and excellent people. I'm happy to do business with them. More

by SIDNEYGILLIAM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sidneygilliam69, thank you for your kind words! We truly appreciate you taking the time to share your experience. Our team takes pride in being efficient, friendly, and providing excellent service, and we’re so glad that came through during your visit. Thank you for choosing Jeremy Franklin Automotive. We look forward to working with you again in the future!

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