Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,422 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,422 reviews
June 18, 2016
Fusion time Very supportive group of people, kind, they take the time to make you feel comfortable. Very very pleased! Would reccommend to anyone! Large variety o Very supportive group of people, kind, they take the time to make you feel comfortable. Very very pleased! Would reccommend to anyone! Large variety of cars too! More
by Tyler Johnson
Employees Worked With
Deron
June 17, 2016
Another satisfied customer The salesman was great! He was so helpful in helping me find the right size car and color too. The paperwork process went very smoothly and I appreci The salesman was great! He was so helpful in helping me find the right size car and color too. The paperwork process went very smoothly and I appreciated them explaining the topics I wasn't familiar with. I would recommend this dealership to everyone, I was very impressed and I'm sure others will definitely be too. More
by Moody1
Employees Worked With
Deon
June 10, 2016
Another satisfied customer I came in one night and was interested in my perfect truck. I left that night without the truck. Because the payment was to high.Deon hector and Josh I came in one night and was interested in my perfect truck. I left that night without the truck. Because the payment was to high.Deon hector and Josh worked the my lender to get the payment much lower. Now my truck is affordable. I will enjoy my new ride for many years to come. More
by Duni
Employees Worked With
Deon Hector Josh
June 04, 2016
Awesome Jesse is very helpful and patient. Buying a vehicle at Jeremy Franklin is a pleasant experience. They take time to get to know you so that they fit yo Jesse is very helpful and patient. Buying a vehicle at Jeremy Franklin is a pleasant experience. They take time to get to know you so that they fit you to the car that will be happy owning. More
by Car driver
Employees Worked With
Jesse
June 04, 2016
Bought TWO cars in ONE day! My husband came in to upgrade his Outlander Sport to an Outlander SE and I ended up buying a new Outlander Sport myself! Jesse Hardin was wonderful, a My husband came in to upgrade his Outlander Sport to an Outlander SE and I ended up buying a new Outlander Sport myself! Jesse Hardin was wonderful, as was the rest of the team. :) More
by kdjackson
Employees Worked With
Jesse Hardin, Josh Espinoza
June 02, 2016
Amazing Team I have bought 2 vehicles from Jeremy Franklin Mitsubishi. I also had my Father, Daughter and sister go see Hector/Jeremy and their team for buy cars. I have bought 2 vehicles from Jeremy Franklin Mitsubishi. I also had my Father, Daughter and sister go see Hector/Jeremy and their team for buy cars. we have all been very happy with the service we received. They don't treat you like a customer they treat you like family. I would highly recommend buying your next car from this dealership. I also only take my car to Jeremy Franklin for service. Their service department is as great as the sales team to work with. More
by Dmorgan65
Employees Worked With
Jessie & Hector
June 02, 2016
Great Experience Great experience once again I have purchased several vehicles from Jeremy Franklin since 2002 my sales precious TJ Clark wonderful and awesome I will Great experience once again I have purchased several vehicles from Jeremy Franklin since 2002 my sales precious TJ Clark wonderful and awesome I will be for my family members and friends More
by Sharon GG
Employees Worked With
Tj Clark
June 02, 2016
Satisfied . This experience was amazing deron and help me with the purchase of my Mitsubishi Outlander I am very very happy thank you guys so much . This experience was amazing deron and help me with the purchase of my Mitsubishi Outlander I am very very happy thank you guys so much More
by Dawnnetta Taylor
Employees Worked With
Deron
May 30, 2016
New Outlander I was in the market for a new car for the family and stopped by the dealership and check out the new Outlander. I was impressed with the car, but the I was in the market for a new car for the family and stopped by the dealership and check out the new Outlander. I was impressed with the car, but the dealership made the sale. After being approached by Deron we talked about the different cars and different features of the various trim models I found the one I liked and wanted to drive it. After the test drive I decided the car was right and after talking to the sales manager a price was agreed on. This was great, no hassle or hard push. Striaght talk, fair deal, and there was no hard push for after market items. They showed us what they had to offer, the value of the items and let us decide. Great experience! More
by Ray1478
Employees Worked With
Deron, Chris
May 30, 2016
Bought a new car with ease. Worked with us on everything we asked for. Very nice and courteous. Didn't try to sell us something just to earn commission. Would definitely recommen Worked with us on everything we asked for. Very nice and courteous. Didn't try to sell us something just to earn commission. Would definitely recommend to others. More
by Amber Lynn Wellman
Employees Worked With
Sam Spikes
