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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.4
238 Reviews
Call Service Center (816) 523-6900

238 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

Sort by
May 24, 2025

Cal was great and had very good communication with me about car repairs and service so at check at there were no surprises. More

by jackishawinchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025

Hi the service crew has changed their hospitality policy I believe, no one comes out when u pull up for service if the lobby is empty and ask what your here for and then after your service the company add a More

by lakieshawillingham84
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
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May 20, 2025

The people in service are fantastic. Very respectable. Always ready to help you. That's why I will always be a Customer. Keep up the good work. More

by Pecinajacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pecinajacob, thank you so much for the positive review, your loyal support, and your thoughtful review! We're proud to have a service team that's committed to providing respectful, helpful, and reliable care every time you visit. It means the world to us that you've chosen to stay a part of the Jeremy Franklin family—we’ll keep working hard to earn your trust every step of the way. See you next time!

May 16, 2025

I bought my car over the phone and the Internet. The process was as painless as possible. More

by dodgedaytona84
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Dodgedaytona84! Thank you for your review! We’re glad to hear that your car-buying experience over the phone and online was smooth and hassle-free. Our goal is to make the process as easy and convenient as possible, no matter where you are. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

May 13, 2025

Excellent and efficient. Car came back and clean and the service was spectacular. Yearly inspection More

by mhallier56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Moreland
Report | Print
May 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Mhallier56, we are very happy to have provided you with such a positive experience! Thank you for the great review! We're glad to hear your yearly inspection went smoothly and that your vehicle came back clean and ready to go. Our team takes pride in providing efficient and top-notch service, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again next time!

May 10, 2025

There were a few little things I didn't appreciate during my buying experience but nothing that would keep me from coming back. First off, I found out a month after my purchase that my car never had an inspe More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember sales guys name
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Anonymous, we are pleased we could provide you with a positive experience! Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that, despite some frustrations, your overall experience was still positive and you’d consider coming back. We sincerely apologize for any inconvenience that caused. We're glad we were able to make things right quickly once it was brought to our attention, and we appreciate you allowing us to do so. Your trust is incredibly important to us, and we’re always working to improve and ensure that no detail is overlooked in the future. If you have any other questions or concerns, please don’t hesitate to reach out directly—we're here for you. Thank you again for your business and understanding.

May 09, 2025

Courteous information Timeliness cost all vary good. Recommend to anyone. Thanks for Great Services. Excellent More

by cecespears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Report | Print
May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cecespears, thank you so much for your high rating and the wonderful review! We’re so glad to hear that you found our service courteous, timely, and a great value. Your recommendation means a lot to us, and we truly appreciate your kind words. Thanks again for choosing Jeremy Franklin Automotive—we’re always here when you need us!

May 06, 2025

They have always been extremely friendly. Explains what they are going to do on my vehicle. Prompt and efficient service. More

by d.traylor
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi D. Traylor! We're so happy we were able to help you out! Thank you for the kind words and continued trust in our team! We're so glad to hear that you've consistently experienced friendly, transparent, and efficient service with us. Our goal is always to keep you informed and get you back on the road as quickly and confidently as possible. We truly appreciate your support and look forward to serving you again!

May 06, 2025

Always experienced Fast and friendly service! No problems getting an appointment and everyone is always so nice. More

by 3divas4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi 3divas4life, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! We're so glad to hear you've consistently experienced fast, friendly service and an easy appointment process. Our team works hard to make every visit smooth and welcoming, and it's always a pleasure to serve you. We truly appreciate your continued support and look forward to seeing you next time!

May 06, 2025

My experience was good. My car is fixed, so I can't complain Lit, nice, fun More

by jaywillis816
Recommend Dealer
Yes
Report | Print
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jaywillis816, we appreciate you taking the time to leave us this great review! We're glad to hear your experience was good and that your car is all fixed up. We appreciate you choosing us and look forward to helping you again in the future—stay lit, and drive safe! Thank you, and have a fantastic day!

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