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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.4
229 Reviews
Call Service Center (816) 523-6900

229 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

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May 03, 2025

They do their job with satisfaction If someone needed a car I would direct them to Jeremy franklin More

by AKINYINYABAR
Recommend Dealer
Yes
Employees Worked With
Greg
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April 30, 2025

Okay ? ? I m impressed with the work they did on my car when I didn't know what to do More

by AKINYINYABAR
Recommend Dealer
Yes
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April 28, 2025

I had an appointment & I got in & got out they went above & beyond.& Very friendly More

by uplzpray4royce2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman name. I forgot
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Uplzpray4royce2day, thank you so much for your kind words! We're thrilled to hear that your appointment went smoothly and that our team went above and beyond to take care of you. Providing friendly and efficient service is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

April 28, 2025

Communication was not clear upfront and ended up charging a high fee for service that didn’t fix the problem. More

by lc9851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lc9851, We're sorry to hear that your experience with us did not meet your expectations. Clear communication and effective service are extremely important to us, and we regret that we fell short in your case. We’d appreciate the opportunity to discuss this further and see how we can make things right. Please feel free to contact us directly at (816) 523-6900 at your convenience.

April 28, 2025

Got 30 day tag and didn't get title back until tags ran out inspection was outdated too More

by RENEEMILTON045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry from B's was salesman5 stars
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Reneemilton045, We appreciate your feedback and apologize for the inconvenience you experienced with the timing of your title and inspection. This is certainly not the level of service we aim to provide, and we understand how frustrating that must have been. Please reach out to us at (816) 523-6900 so we can look into your situation further and work toward making things right.

April 27, 2025

Good experience Work well done Very personal and professional Would highly recommend the dealership and services More

by SUPERJEN0217
Recommend Dealer
Yes
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Superjen0217, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! Thank you so much for the great review! We're glad to hear you had a positive experience and that our team delivered personal, professional service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

April 27, 2025

Fast, efficient, affordable Always great service at Jeremy Franklin, Mitsubishi. I know I'm being taken care of and my car will be running great for years to come More

by bestforurhealth
Recommend Dealer
Yes
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bestforurhealth, thank you for the fantastic review! We're so glad to hear that you consistently receive fast, efficient, and affordable service at Jeremy Franklin Mitsubishi. It means a lot to know you trust us to take great care of your vehicle — we're here to keep it running strong for years to come! We truly appreciate your loyalty and support.

April 27, 2025

Fixed the problems with the truck that I asked to be done and they listen to me on the problems because I knew what was wrong with it. The whole team was great and Chris the general manager was outstanding a More

by BPATZ
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bpatz, thank you so much for the positive review and for sharing your experience! We're glad to hear our team took the time to listen and address the exact issues with your truck. It’s great to know that Chris and the rest of the team provided outstanding service and helped make everything come together. We truly appreciate your recommendation and look forward to serving you again in the future!

April 27, 2025

Good sales personel. . friendly and courteous ... I bought a 2007 Chevy Avalanche from there in good condition.. still driving it today... they made sure I was able to pur More

by Anointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Anointed, thank you for sharing your positive experience! Thank you for the great review! We're so happy to hear that our team provided friendly and courteous service and helped you find a vehicle that fit your budget. It's fantastic to know that you're still enjoying your 2007 Chevy Avalanche! We truly appreciate your trust in us and look forward to assisting you again in the future.

April 26, 2025

The employee are very nice are helpful and patient with you they make you feel relaxed More

by sheilatimley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sheilatimley! We're so happy we were able to help you out! Thank you for the wonderful feedback! We're so glad to hear that our team made you feel relaxed and well taken care of. Providing a helpful, friendly, and patient experience is what we strive for, and it's great to know it showed during your visit. We truly appreciate your support!

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