Jeremy Franklin Mitsubishi of Kansas City - Service Center

Jeremy Franklin Mitsubishi of Kansas City responded

Hodsonr2, we really appreciate your positive review! We're glad to hear you're pleased with the service you received. It was a pleasure to assist you, and if there's anything else you ever need, we're here to help. Thanks again!

Jeremy Franklin Mitsubishi of Kansas City responded

Jongwilt46, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your review! We're glad to hear our team took care of the recalls and provided clear explanations. We strive to make sure every visit is as smooth as possible. If you need anything else, we’re always here to help!

Jeremy Franklin Mitsubishi of Kansas City responded

Nene438, thank you for your kind words and this wonderful review and for for your continued trust in us for your vehicle service needs! We're thrilled to hear that you've consistently had great experiences with our team. We appreciate your suggestion about having a dealership in Kansas—who knows what the future holds! In the meantime, we're here to ensure you receive top-notch service every time you visit. If there's anything else we can do for you, don't hesitate to let us know. Safe travels!

Jeremy Franklin Mitsubishi of Kansas City responded

Jtmoritz27895, we're glad to hear you enjoyed your visit. Thank you for the wonderful review! We’re thrilled to hear that your vehicle purchase was quick and painless and that you found our service department fast and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, we appreciate your feedback! Thank you for sharing your experience with our service department. We’re glad to hear that you found our staff polite, professional, and knowledgeable, and we appreciate your recommendation of our service team. However, we’re truly sorry to hear that you feel dissatisfied with your vehicle purchase. This is certainly not the experience we aim to provide, and we take your concerns very seriously. We would appreciate the opportunity to discuss this further and see how we can make things right. Please reach out to us directly so we can address your concerns. Your feedback is invaluable to us, and we hope to have the chance to regain your trust.

Jeremy Franklin Mitsubishi of Kansas City responded

Tamika, thank you for sharing your positive experience! Thank you for your feedback and for choosing us based on your friend’s referral! We’re thrilled to hear you had a great experience with our customer service. We apologize for any oversight regarding your friend’s referral bonus. Please contact us directly and we’ll make sure your friend receives the referral bonus promptly. We appreciate your understanding and look forward to assisting you further!

Jeremy Franklin Mitsubishi of Kansas City responded

Michael Grimaldi, we're glad you had such a wonderful experience with us! Thank you for sharing your experience! We’re delighted to hear that you found our service responsive and considerate. Our team strives to ensure everything is communicated and that you’re kept informed throughout the process. Your satisfaction is important to us, and we’re glad we could meet your expectations. If you need anything in the future, don’t hesitate to reach out. We appreciate your trust in Jeremy Franklin Automotive!

Jeremy Franklin Mitsubishi of Kansas City responded

Beetlebailey_wb, thank you for sharing your positive experience! Thank you for taking the time to leave us a review! We’re glad to hear that your experience with us was timely and efficient. We strive to provide prompt service without compromising quality, so it's great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

Bclayton2646, We're sorry to hear about your recent experience after the oil change. Your vehicle should never leave our service department sounding anything less than perfect. We take your concerns seriously and want to make this right. Please contact us at your earliest convenience, or bring your car back in so we can inspect it immediately. Your satisfaction is our priority, and we appreciate the opportunity to resolve this issue for you.

Jeremy Franklin Mitsubishi of Kansas City responded

Emhula, we appreciate your feedback! Thank you so much for your kind words and recommendation! We're thrilled to hear that our team at Jeremy Franklin Automotive made such a positive impression with their promptness, professionalism, and knowledge. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations. We truly appreciate your support and look forward to continuing to serve you in the future!