Jeremy Franklin Mitsubishi of Kansas City - Service Center

Jeremy Franklin Mitsubishi of Kansas City responded

Katherine/kate, thank you so much for the positive review! We're thrilled to hear that our friendly and professional sales team was able to assist you in purchasing not just one, but two vehicles. Your trust and support mean the world to us! If you ever need anything or have questions about your vehicles, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Rosie. Bland, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your kind words! We're delighted to hear that you appreciate our prompt service and quality repairs. It’s always our goal to get you back on the road as quickly and efficiently as possible while ensuring top-notch work. We truly value your trust and support. If you ever need anything, we're here for you! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Theronkatys1125, thank you so much for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with our team. At Jeremy Franklin Automotive, we strive to go above and beyond to ensure every customer feels valued and well taken care of. Your feedback means the world to us, and we look forward to serving you again in the future Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Brew2cups, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and service department. Keeping our customers informed and providing friendly, knowledgeable, and respectful service is always our top priority. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Greg Goodwin, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for sharing your experience! We're so glad we could accommodate you on short notice and provide professional service. Our team is dedicated to ensuring every visit is smooth and efficient. If you need anything else in the future, don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

Collins.cardrell, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jeremy Franklin Mitsubishi of Kansas City responded

Howard Cripe, thank you for sharing your experience with us. We sincerely apologize for the frustration you've encountered. We understand how important it is to have your vehicle up and running properly, and we regret that we weren’t able to meet your expectations. Regarding the diagnosis of the 12v battery issue, we followed the proper testing procedures to ensure the battery was functioning as it should. In some cases, additional equipment, like your radio setup, can cause complications with electrical systems, which is why we requested its removal to eliminate any potential variables. We always strive to be thorough in our assessments to ensure we find the root cause of any issue. We do regret that our diagnosis led to this misunderstanding, and we completely respect your decision to replace the battery elsewhere. We also apologize for the inconvenience caused by the wait for a replacement battery. We understand that time is valuable, and delays like this are not ideal. Please know that we are committed to improving our service and will review your experience with our team to ensure more accurate assessments in the future. We truly appreciate you bringing this to our attention, and we’re sorry to see you go. If you ever reconsider, we would be happy to assist you again.

Jeremy Franklin Mitsubishi of Kansas City responded

Aligross1, your satisfaction is our top priority.Thank you for sharing your experience with us! We apologize for the initial confusion, but we're glad we were able to get everything sorted out and make the process smooth for you. Your satisfaction is important to us, and we appreciate your patience and understanding. It’s great to know that the rest of your experience was five-star worthy! If you ever have any questions or need assistance in the future, we’re here for you.

Jeremy Franklin Mitsubishi of Kansas City responded

Marissadriver13, we are glad we could help! Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our service department. Honesty and dedication are values we take pride in, and it’s wonderful to know our team has been able to help you with all your vehicle needs. If there’s anything you need in the future, don’t hesitate to reach out—we’re always here to help!

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Newman1056, thank you so much for your loyalty to Mitsubishi and Jeremy Franklin Automotive! We’re honored to be your go-to place for both vehicles and service. It’s customers like you who make what we do so rewarding. Your recommendation means the world to us, and we’re committed to continuing to provide you with the best car-buying and servicing experience possible. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to serving you for many more years to come!