Jerry Ulm Chrysler Dodge Jeep Ram

We loved my car buying experience at Jerry Ulm! Rino, Stevie, Azam, Kevin, and Elias gave excellent, friendly customer service. Rino was a joy to work with! He is knowledgeable, personable, conside Rino, Stevie, Azam, Kevin, and Elias gave excellent, friendly customer service. Rino was a joy to work with! He is knowledgeable, personable, considerate, efficient, and easy to work with. We love our new vehicle! Jerrry Ulm sells quality vehicles at fair prices. This is our 3rd and best experience yet! We will keep coming back every time for our car buying and service needs. Thank you all!! More

5 Great communication, always kept me updated, gave me. options throughout the process, and quality of work was superb options throughout the process, and quality of work was superb More

He will not respond to texts, calls, voicemails or emails. He will not follow up on concerns I had with my vehicle when leaving the dealership. My vehicle is without 4 wheel drive due to an incomplete emails. He will not follow up on concerns I had with my vehicle when leaving the dealership. My vehicle is without 4 wheel drive due to an incomplete warranty repair and despite my countless attempts to get a hold of him, I cannot. 'Displeased' is the furthest thing from the word that describes my feelings about my experience at Jerry Ulm with Jack Labrant. More

Kept trying to charge me for diagnostics after the initial diagnosis. Seems like the techs did not know what they were doing. Changed radiator then had a problem with something else that should have b initial diagnosis. Seems like the techs did not know what they were doing. Changed radiator then had a problem with something else that should have been caught on first pass. Also paid for an oil change that does not appear to have been changed. I was ready to trade in truck but did not have trust in dealership after dealing with service dept. More

No one greeted/check in on arrival. Walked in to service rep bullpen. No one offered to help. Walked back out to vehicle and stood there 15 mins before someone asked if I needed help. I Walked in to service rep bullpen. No one offered to help. Walked back out to vehicle and stood there 15 mins before someone asked if I needed help. I had been there 25 mins When the vehicle was done and I went to pick it up, same situation repeated itself. More

excellent attention and great professionalism I am very happy Mr. Cuevas showed me all the sales options and with great clarity, I would really recommend this dealer without hesitation happy Mr. Cuevas showed me all the sales options and with great clarity, I would really recommend this dealer without hesitation More

Had a good experience Chris was very helpful and courteous kept on top of things went out of his way to take care of me courteous kept on top of things went out of his way to take care of me More

Sebastian Martinez took care of the sale from start to finish. Sebastian went above and beyond and handled every request I threw at him with a smile. Couldn’t ask for a better salesman. 10/10 finish. Sebastian went above and beyond and handled every request I threw at him with a smile. Couldn’t ask for a better salesman. 10/10 More

I really want to maintain my vehicle, but when it's elective work, and the OEM parts are pricey, I really appreciate my service manager finding discounts were available. elective work, and the OEM parts are pricey, I really appreciate my service manager finding discounts were available. More

Expensive. Seems 6 cylinder Wrangler has history of lift PROBLEMS. You would think it would be under a recall or warranty. Made me spend $5,000 to fix !! Then b Seems 6 cylinder Wrangler has history of lift PROBLEMS. You would think it would be under a recall or warranty. Made me spend $5,000 to fix !! Then brought back again next day not fixed. However the rep Matt is an asset for the dealership. Good guy all the way around. Can you look into and see about any assistance with the bill ? P More