Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry Ward Autoplex
Union City, TN
1,638 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,638 reviews
May 03, 2019
Go see Tony!! This was my second purchase from Jerry Ward Autoplex and I am just as happy as I was with my first purchase, if not happier! Tony is the absolute best This was my second purchase from Jerry Ward Autoplex and I am just as happy as I was with my first purchase, if not happier! Tony is the absolute best to work with and he’s so dedicated to his customers. I’m so thankful to have such an amazing car dealership here in town! More
by Pannayiotta
Employees Worked With
May 02, 2019
Jerry Ward AutoPlex is the BEST Our first purchase with Jerry Ward AutoPlex and it was awesome. Thank you Tony Dobson for taking care of us. The customer service was fantastic. We ha Our first purchase with Jerry Ward AutoPlex and it was awesome. Thank you Tony Dobson for taking care of us. The customer service was fantastic. We had to drive about 110 miles and when we arrived everything was ready for us. More
by Jenny Sullivan
April 30, 2019
Would Recommend The service we had was good and we were treated like valued customers. They gave us all information that we needed to make a decision that we were co The service we had was good and we were treated like valued customers. They gave us all information that we needed to make a decision that we were comfortable with. We were not pressured and every person we dealt with was very nice. They were polite, professional and efficient and had our best interest in mind. More
by kcarter
April 30, 2019
PERFECT I went in looking for specific things on a vehicle. Jerry didn't stop looking and helping until I found my perfect SUV. The entire staff was friendly I went in looking for specific things on a vehicle. Jerry didn't stop looking and helping until I found my perfect SUV. The entire staff was friendly and treated me like family. More
by aedwards
Verified CustomerEmployees Worked With
April 30, 2019
Awesome Experience Everyone was so nice, friendly, and respectful. We were not pressured into buying anything. We Will definitely go back when we need a new car. Everyone was so nice, friendly, and respectful. We were not pressured into buying anything. We Will definitely go back when we need a new car. More
by hbaker
April 29, 2019
Excelled Service Overall experience was just excellent. Treated us as special guests with awesome hospitality. Salesman Tony Dobson was outstanding in his care for our Overall experience was just excellent. Treated us as special guests with awesome hospitality. Salesman Tony Dobson was outstanding in his care for our needs. Sales Manager Matt Dunn was also on point. Thank you Jerry Ward Autoplex. More
by Sullivans
April 29, 2019
They will treat you with respect and get you what you want Norman is so pleasant, and helpful. Easy to work with. Hes my go to guy when I want to buy!. Matt Dunn very helpful and easy to talk to. Tim long ve Norman is so pleasant, and helpful. Easy to work with. Hes my go to guy when I want to buy!. Matt Dunn very helpful and easy to talk to. Tim long very smart with what he does. Makes things easy . I'm a repeat customer. More
by Repeatcar#2
April 28, 2019
Best deals After going to countless dealerships Jerry Ward Autoplex by far exceeded our expectations. We were able to find the perfect truck for us thanks to Nor After going to countless dealerships Jerry Ward Autoplex by far exceeded our expectations. We were able to find the perfect truck for us thanks to Norman Lee and never once felt pressured. We will definitely be back in the future. More
by Morgan422
April 25, 2019
It was the best experience I've ever had when buying a car! Tony and Russ went above and beyond to help me get the vehicle I wanted! I highly recommend them to anyone looking for a new car! They were very kno Tony and Russ went above and beyond to help me get the vehicle I wanted! I highly recommend them to anyone looking for a new car! They were very knowledgeable and answered all of my questions and made me feel like I was important to them. I will be purchasing my next vehicle from them! More
by Lward
April 25, 2019
Highly recommend / ask for Tony I highly recommend Jerry Ward Autoplex for anyone who is I looking for a new or used vehicle. I had a pleasant experience while shopping for my car. I highly recommend Jerry Ward Autoplex for anyone who is I looking for a new or used vehicle. I had a pleasant experience while shopping for my car. I shopped at several dealerships before choosing this dealership, but Jerry Ward Autoplex’s pricing was more reasonable plus it has the added benefit of being conveniently located near where we live. I also wanted to support our local economy by buying locally. Tony was courteous, knowledgeable , and thorough. He answered all of my questions honestly and informed me about the dealership’s service department and what it provides. If you need a vehicle, ask for Tony! More
by Jones, Katherine
Employees Worked With
