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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,632 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,632 reviews

November 06, 2025

I had a problem and it was taken care of. The staff was polite and friendly. More

by cahbarnes1
Recommend Dealer
Yes
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Nov 07, 2025 -

Jerry Ward Autoplex responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jerry Ward Autoplex, we look forward to having you as a valued customer for many years to come!

November 04, 2025

Fixed the problem Got me in and out pretty quick. Maybe have some coffee going next time lol More

by Kathycallins
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 04, 2025 -

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

November 01, 2025

Nice reliable people I would not care to deal with any other dealership.I known Jerry for a very long time and he's a good f riend. More

by lolamae42
Recommend Dealer
Yes
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Nov 02, 2025 -

Jerry Ward Autoplex responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 31, 2025

Everyone is knowledgeable, friendly and helpful I really enjoyed my experience with Jerry Ward Autoplex More

by wendy.whitler
Recommend Dealer
Yes
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Oct 31, 2025 -

Jerry Ward Autoplex responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jerry Ward Autoplex.

October 31, 2025

Great to do business with Excellent customer service Everything was as it was described Also paperwork was fast and easy More

by Ut38261
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
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Nov 01, 2025 -

Jerry Ward Autoplex responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Helpful and great service. Todd always goes above and beyond to help us. Robert listens and works hard to make sure all issues are resolved. More

by kimandcoby
Recommend Dealer
Yes
Employees Worked With
Todd and Robert
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Nov 01, 2025 -

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

October 24, 2025

Great selection of cars. Great service by the salesman showing all your options. Great feeling of a great deal from the owner. Great service department. More

by marty_corum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Huff
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Oct 25, 2025 -

Jerry Ward Autoplex responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jerry Ward Autoplex. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2025

Did everything to make sure I was pleased with my vehicle, very professional and classy More

by mitchdawg804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Jerry Ward Autoplex responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jerry Ward Autoplex.

October 17, 2025

Took care of my problem very quick They were very kind and easy to deal with. More

by mlrevell
Recommend Dealer
Yes
Employees Worked With
Amy
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Oct 17, 2025 -

Jerry Ward Autoplex responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2025

Good guys who keep good vehicles and try to do what it takes to help the customers. More

by Racerman03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2025 -

Jerry Ward Autoplex responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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