
Jerry's Chevrolet
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent customer service and was very diligent at getting the best deal possible for me. getting the best deal possible for me. More
I love taking my car to Jerry’s. My consultant was great even though today was a busy day. My consultant was great even though today was a busy day. More
I bought a 2019 Hyundai Accent from your car dealership at the end of November that was just stolen yesterday. It would seem that those cars, and Kia's, have a major flaw that makes them very easy to stea at the end of November that was just stolen yesterday. It would seem that those cars, and Kia's, have a major flaw that makes them very easy to steal. I just called your dealership and got transferred to someone named Larry in your sales department and asked him why nobody, after the sale, gave me a head's up that this car had a flaw that makes it easy to steal so that I could have protected the car from being stolen. He told me, "We aren't in business to provide that kind of information, that isn't how it works. And that if it was all over the news, I should have known about it" and then he hung up on my call. This is the second car I have bought from your dealership, and I can assure you after service like this I will NOT be buying my next car from you! More
Everything went well. Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was r Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was resolved. I am very satisfied. More
Friendly and informative staff. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. More
I took my vehicle in for a diagnostic test. I waited 5 days to get my vehicle back, and had to go to them several times to pick it up only for them to continue to give me the run away. I neve I waited 5 days to get my vehicle back, and had to go to them several times to pick it up only for them to continue to give me the run away. I never received a call from anyone in reference to the status of my vehicle. Note in this time I was given a quote that was upcharged. On the 4th day I went back to get my vehicle and waited a hour only to still get no clear communication and the vehicle was still not ready. On day 5 I spoke with David Reidt who didn’t provide any apologies, explanations, or professional courtesies. It took almost an hour for me to get my vehicle. I would not recommend this location for anything. The service and customer service is aweful. More
Brandon and all staff that I encountered were pleasant, knowledgeable, and showed an interest in my comfort during my visit to have my car serviced. knowledgeable, and showed an interest in my comfort during my visit to have my car serviced. More
I'm happy with the service that the mechanic did happy with the service Representative with the service Representative More