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Jerry's Chevrolet

Baltimore, MD

4.6
465 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 465 reviews

December 24, 2022

Wonderful experience with Heather who really listens and try to make the customer Happy. Always available to assist More

by James.ellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Dec 27, 2022 -

Jerry's Chevrolet responded

Thank you for leaving such kind words on Heather and the services provided to you and your vehicle. It's our pleasure to serve you and we look forward to seeing you on your next visit!

December 23, 2022

I had by far the worst experience of my life at this location yesterday. My car is in the shop for service in which I had just purchased my vehicle 2 months ago. So that made my so mad. But what set eve More

by Olivia621.dk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dorien Strawther
Dec 23, 2022 -

Jerry's Chevrolet responded

We are very sorry to see your experience warranted this review. We take matters like this seriously as this is not the way we conduct our business with our customers. We have forward your review to our general manager Jason Henry for his attention. If you would like to further discuss your experience with him, please feel free to email him at jhenry@jerrysautogroup.com or give us a call at 443-318-8982. Thank you for taking the time to provide us your feedback.

Dec 23, 2022 -

Olivia621.dk responded

I just feel like when i was buying my car everyone went out of their way to be nice so i would by the car. Then once they had my money they treat and talk to me like i dont even matter to them. The worst thing is this was my first chevy purchase. AND IT WILL BE MY LAST!!!!!!!

December 20, 2022

Excellent service, fast, friendly,efficient service. Larry Webb IS the best, hands down!! Very knowledgeable! More

by Pinkeygreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Hightower five stars. Susan Fullerton five stars—great team work!!!All,, Susan Fulton
Dec 21, 2022 -

Jerry's Chevrolet responded

Thank you for choosing Jerry's Chevrolet to purchase your vehicle! We appreciate your kind words on Larry and if you need anything, please feel free to give us a call! Congratulations!

December 19, 2022

Fast and friendly service. The waiting area is spacious, clean, and comfortable. I always leave feeling confident I was fully taken care of, from the purchase to my vehicle up More

by Erica Wiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Dec 20, 2022 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us a detailed positive review on your experience! We appreciate you leaving such kind words and we always look forward to seeing you on your service visit. Thank you again!

December 16, 2022

I have been very pleased each time I bring my car in for service! It is always ready when promised. I have worked with Brennan Stewart for many years, and I am so glad he is now at Jerry’s so I can continue More

by Ldm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Jerry's Chevrolet responded

We are very thankful for your loyalty with us at Jerry's! Thank you for your kind words and we look forward to seeing you on your next visit!

Dec 23, 2022 -

Ldm12 responded

It's my pleasure! You are very welcome!

December 15, 2022

Re Received excellent service from start to finish. Heather is excellent at reassuring that the issues with your vehicle is being resolved .She always answers question to my satisfaction. More

by atp0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Dec 16, 2022 -

Jerry's Chevrolet responded

We love to hear such wonderful experiences like yours! Thank you for choosing Jerry's and your kind words on Heather. We look forward to seeing you on your next visit!

December 06, 2022

Excellent Service. Time promise time completed will be back and tell a friend also enjoyed the hospitality More

by Cbest1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

December 01, 2022

I choose Jerry's Chevrolet because I feel comfortable with the work and level of service I receive when I bring my 2017 Malibu there for maintenance. My service advisor Brennan is the best. More

by Morgan410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jerry's Chevrolet responded

Having wonderful customers like yourself is what drives us to always do our best for you! Thank you for your kind words on Brennan and the service provided on your Malibu. We look forward to seeing you on your next visit!

November 29, 2022

Larry was great. The team made it an easy process. Would definitely buy another car from them. More

by Kglenn1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hightower
Nov 30, 2022 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us such a wonderful review on your buying experience with Jerry's Chevrolet. We appreciate your kind words on Larry and the Jerry's Team and look forward to seeing you on your next visit! Congratulations on your new vehicle!

November 27, 2022

Do they not check your tire pressure while completing a 30 K mi. Maintenance? My PSI reading was at 17 when I hit the expressway to go to work this evening. AFTER having my tires checked and being quotes a More

by tinadubose1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Nov 27, 2022 -

Jerry's Chevrolet responded

Thank you for providing the feedback on your experience with us. We have brought this concern to the attention of the management team. If you have any time through this week that you are passing by, we would be more than happy to take your vehicle back to adjust the tire pressure in all 4 tires. If you would like to set this up please feel to email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or give us a call at 410-661-9100. Thank you for still providing us with a 5-star rating and we will always be here to serve you!

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