
Jerry's Chevrolet
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had by far the worst experience of my life at this location yesterday. My car is in the shop for service in which I had just purchased my vehicle 2 months ago. So that made my so mad. But what set eve location yesterday. My car is in the shop for service in which I had just purchased my vehicle 2 months ago. So that made my so mad. But what set everything off is that I called to talk to the person who sold me the car. So I call and talk to the receptionist and asked her to transfer me to my salesperson so she does. The connection was kind of bad. He sounded really muffled on the phone. So I said I am having trouble hearing you. So he hung up so I called back and same thing and there was a lot of noise in the background. So I called back for the third time and once again not good reception so I asked can you hear me, so the reception got a little better and I said who am I speaking with. In which then the person who sold me my car then replied YOUR MOTHER!!!! I have never been so mad in my life that a place where I spent so much money to buy a car to have someone say YOUR MOTHER!!! when I asked who am I speaking with. Then when I asked him if he said that he said yes. If this is how you handle customer service at this location. Then I will never be back at this location ever again. I will take my business to another chevrolet location. I will never recommend this location to anyone ever again. More
Excellent service, fast, friendly,efficient service. Larry Webb IS the best, hands down!! Very knowledgeable! Larry Webb IS the best, hands down!! Very knowledgeable! More
Fast and friendly service. The waiting area is spacious, clean, and comfortable. I always leave feeling confident I was fully taken care of, from the purchase to my vehicle up The waiting area is spacious, clean, and comfortable. I always leave feeling confident I was fully taken care of, from the purchase to my vehicle up to the follow-up up maintenance. I will definitely be looking forward to doing more business with Jerry's Chevrolet in the future. More
I have been very pleased each time I bring my car in for service! It is always ready when promised. I have worked with Brennan Stewart for many years, and I am so glad he is now at Jerry’s so I can continue service! It is always ready when promised. I have worked with Brennan Stewart for many years, and I am so glad he is now at Jerry’s so I can continue to keep my car running with his direction and help. More
Re Received excellent service from start to finish. Heather is excellent at reassuring that the issues with your vehicle is being resolved .She always answers question to my satisfaction. Heather is excellent at reassuring that the issues with your vehicle is being resolved .She always answers question to my satisfaction. More
Excellent Service. Time promise time completed will be back and tell a friend also enjoyed the hospitality Time promise time completed will be back and tell a friend also enjoyed the hospitality More
I choose Jerry's Chevrolet because I feel comfortable with the work and level of service I receive when I bring my 2017 Malibu there for maintenance. My service advisor Brennan is the best. with the work and level of service I receive when I bring my 2017 Malibu there for maintenance. My service advisor Brennan is the best. More
Larry was great. The team made it an easy process. Would definitely buy another car from them. The team made it an easy process. Would definitely buy another car from them. More
Do they not check your tire pressure while completing a 30 K mi. Maintenance? My PSI reading was at 17 when I hit the expressway to go to work this evening. AFTER having my tires checked and being quotes a 30 K mi. Maintenance? My PSI reading was at 17 when I hit the expressway to go to work this evening. AFTER having my tires checked and being quotes a price for FOUR BRAND NEW ones. My tires were not filled up with air as usual. Is this not done anymore? Other than that. As always, FIVE Star service. More