Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
935 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 935 reviews
October 15, 2019
So great, I bought 5 cars!! The salesman, Herman Jones was patient and kind to me, so much so that I purchased 5 cars in one year from him. Go places with Toyota! The salesman, Herman Jones was patient and kind to me, so much so that I purchased 5 cars in one year from him. Go places with Toyota! More
by Ellen
Employees Worked With
Other Employees :
Kris Ruhling, Christa Kurek, Polly Mason, Herman Jones, Charles Knudsen III
October 02, 2019
Sold me three cars. Excellent customer service. I will always come to him to buy any car. I am very lucky to have found him. always come to him to buy any car. I am very lucky to have found him. More
by Stevenson
Employees Worked With
September 11, 2019
I recommend I Recommend that dealers special Jonathan Jojo Bernal I have lot car variety car if no have car you want find one for you and work with you I Recommend that dealers special Jonathan Jojo Bernal I have lot car variety car if no have car you want find one for you and work with you More
by Cande
Employees Worked With
Hamid Dadpay, Jonathan Bernal
September 10, 2019
Great experience buying my first car I was nervous about buying my first car. Paul made the experience easy. He listened to me and helped me find a car that was just for me. I was nervous about buying my first car. Paul made the experience easy. He listened to me and helped me find a car that was just for me. More
by donatoj
September 05, 2019
Seamless Transaction I didn’t think I would be able to get a car, new or used. Spoke with Paul, told him my needs and he said “ok, give me a sec!” In a matter of 2 hours, I didn’t think I would be able to get a car, new or used. Spoke with Paul, told him my needs and he said “ok, give me a sec!” In a matter of 2 hours, yes 2 hrs I drove off in my new 2019 Toyota Sequoia 😁. Everyone was very helpful and friendly. It is such the family environment. I highly recommend this dealership and ask for Paul, he gets it done ?. More
by Foreverfamily
Employees Worked With
September 05, 2019
THEY TAKE GOOD CARE OF YOU HERE! Paul was amazing! This was my first new car buying experience and they made everything so simple and easy. They do everything and more to make you fee Paul was amazing! This was my first new car buying experience and they made everything so simple and easy. They do everything and more to make you feel at home and a part of the family. I will definitely be coming back when i need another car. THANK YOU! More
by Morganb
September 05, 2019
"Exceptional" I purchased a used Toyota last year from Paul. This year I called Paul and we went over everything I was looking over the phone. Paul took the time I purchased a used Toyota last year from Paul. This year I called Paul and we went over everything I was looking over the phone. Paul took the time to listen to me and what I wanted. My husband and I drove to Belair road from PA on a Saturday and test drove the car Paul had ready for me. We walked out with the car a 2019 Rav4 the same day. Paul had everything completed when I drove onto the lot. I signed my name and out the door. It was the best experience I have ever had. Paul was by my side the whole time. He was on vacation and came into the showroom, just to make sure my purchase was smooth sailing. I highly recommend Jerry's Toyota and Paul Southard to anyone I know that is looking for a new car with no stress. More
by Ricci
Employees Worked With
September 05, 2019
Satisfied Customer My husband and I made several trips to Jerry's Toyota after doing research on the 2019 RAV4's. We test drove several vehicles and were not happy with My husband and I made several trips to Jerry's Toyota after doing research on the 2019 RAV4's. We test drove several vehicles and were not happy with what we thought we wanted to buy. Paul took the time to listen to what we liked and didn't like about each vehicle and suggested the RAV4 XSE Hybrid. We appreciate that Paul Southard did not just try to talk us into buying a vehicle when he knew we were not content. He was very patient and willing to help us find the perfect vehicle for us. We are thrilled with our purchase and would recommend Jerry's Toyota and Paul Southland to our friends and family. More
by SKLang28
Employees Worked With
September 05, 2019
Quick and painless My truck purchase was quite exceptional. I was very pleased with the entire purchase experience. I will definitely be back for service and future pur My truck purchase was quite exceptional. I was very pleased with the entire purchase experience. I will definitely be back for service and future purchases. More
by Rooftopron
Employees Worked With
September 05, 2019
David was awesome!!! I have been to multiple dealerships that just tried to get me into whatever car they wanted. At first I was discouraged and didn’t want buY a car from I have been to multiple dealerships that just tried to get me into whatever car they wanted. At first I was discouraged and didn’t want buY a car from Toyota. David changed my mind and went above and beyond to get me into the car that I wanted for the amount I could afford each month. His made me feel very comfortable and confident in my decision and thoroughly explained everything and responded back quickly to the questions I had (even on his day off). I was having troubles with my insurance company which took over an hour to deal with at the dealership but David was very kind and waited patiently while we figured everything out. I will definitely be recommending David to my friends and family as he gave me the best customer service experience I’ve ever had at a dealership. Thanks again David!!! More
by Sarah Birch
Employees Worked With
David Park
