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Jerry's Toyota
Baltimore, MD
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 941 reviews
November 07, 2019
You can trust that you will be taken care of Paul was very helpful and went the extra mile to find me the car I wanted. He was extremely prompt to return calls and kept me updated. I think yo Paul was very helpful and went the extra mile to find me the car I wanted. He was extremely prompt to return calls and kept me updated. I think you will be pleased with the help Paul has to offer. More
by Funny Money
Employees Worked With
Other Employees :
I was helped to set up the blindspot signal, bluetooth, etc. by a very helpful young man. I think his name was Charlie. I am not sure. , Hamid Dadpay
October 30, 2019
I was in the market for a used car that was good for my needs .The customer service was out of this world. Super nice gentlemen.Jordan your the best.. needs .The customer service was out of this world. Super nice gentlemen.Jordan your the best.. More
by Lilbit
October 29, 2019
2020 Toyota Tundra Just picked up my new Tundra yesterday.Great customer service from all.Great working with Fletcher,he made me comfortable with the whole experience.Ha Just picked up my new Tundra yesterday.Great customer service from all.Great working with Fletcher,he made me comfortable with the whole experience.Hats off to The staff of Jerry's Toyota! More
by Proud Tundra Owner
October 24, 2019
Amazing experience! They do everything right. They are an amazing dealership.I love working Paul Southard and Matt Bukowski to buy my vehicle. This is my 3rd Toyota I hav They do everything right. They are an amazing dealership.I love working Paul Southard and Matt Bukowski to buy my vehicle. This is my 3rd Toyota I have bought from Jerrys and it has been a seamless experience each time. They work with me to get me in my dream car. Jessica Smithson and Heather in Service have always been truly exceptional to work with. I am in and out for any service needs which is the reason I continue to come to them for all service that comes up. Christa Kurek in Aftermarket is also great- she explains all the services that I can add to keep my Rav in tip top condition. I have added protection packages and additional features such as a remote start to each Rav4 I have purchased. I LOVE the crew at Jerrys Toyota and will continue to refer people to them for Sales, Service or Aftermarket needs!!! More
by GS21222
Employees Worked With
Other Employees :
Christa Kurek, Heather Wilson
October 18, 2019
Very pleased Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to w Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to what you want. I am very glad I found him. He keeps any promise he makes. I've had my SUV a little over a month and he still checks up on me to see if everything is good. I can still contact him anytime with any questions I may have. He doesn't put me off he treats me the same as if I was in the process of purchasing. If you are looking for a new or used vehicle please contact Paul you will be very pleased you did. More
by Tiara
Employees Worked With
October 16, 2019
Addressing Customer concerns Don't return calls from customer to address customer concerns. Seem to try to take advantage of senior citizens. Had problems obtaining items that w Don't return calls from customer to address customer concerns. Seem to try to take advantage of senior citizens. Had problems obtaining items that were due to me. Insinuated that I was attempting to fraudulently obtain said items. Said there was film showing everything that transpired in regard to receiving items that were due me. I asked to see this "proof" several times but my request was never acknowledged. More
by SUV
October 15, 2019
So great, I bought 5 cars!! The salesman, Herman Jones was patient and kind to me, so much so that I purchased 5 cars in one year from him. Go places with Toyota! The salesman, Herman Jones was patient and kind to me, so much so that I purchased 5 cars in one year from him. Go places with Toyota! More
by Ellen
Employees Worked With
Other Employees :
Kris Ruhling, Christa Kurek, Polly Mason, Herman Jones, Charles Knudsen III
October 03, 2019
Sold me three cars. Excellent customer service. I will always come to him to buy any car. I am very lucky to have found him. always come to him to buy any car. I am very lucky to have found him. More
by Stevenson
Employees Worked With
September 11, 2019
I recommend I Recommend that dealers special Jonathan Jojo Bernal I have lot car variety car if no have car you want find one for you and work with you I Recommend that dealers special Jonathan Jojo Bernal I have lot car variety car if no have car you want find one for you and work with you More
by Cande
Employees Worked With
Hamid Dadpay, Jonathan Bernal
September 10, 2019
Great experience buying my first car I was nervous about buying my first car. Paul made the experience easy. He listened to me and helped me find a car that was just for me. I was nervous about buying my first car. Paul made the experience easy. He listened to me and helped me find a car that was just for me. More
by donatoj
