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Jessup Auto Plaza
Cathedral City, CA
1,675 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,676 reviews
July 04, 2024
Sean always goes above and beyond when my car is there for service— it’s a great team. for service— it’s a great team. More
by michael@michaelwaltersstyle.com
Verified CustomerEmployees Worked With
July 03, 2024
They have great customer service skills. They listen to issues and make sure the work that is done is explained clearly. The shuttle service to customers is amazing to have. My vehicle is They listen to issues and make sure the work that is done is explained clearly. The shuttle service to customers is amazing to have. My vehicle is always returned clean and on time. More
by rj
Employees Worked With
Stanley Sterling
July 02, 2024
Very friendly , made sure everything was written down for the work to be done on my car the work to be done on my car More
by vettelifestyle
Employees Worked With
July 02, 2024
Always a pleasure when taking my Chevy here. I have dealt with the collision center as well as service department!! Everyone was helpful with excellent customer service I have dealt with the collision center as well as service department!! Everyone was helpful with excellent customer service More
by diegoryder
Employees Worked With
July 02, 2024
The work they did on the car seems like it’s OK. But when it came time to pick it up, I had to wait along time possibly 30 minutes plus just to pay my invoice, then a 30 minutes for the car to be pu But when it came time to pick it up, I had to wait along time possibly 30 minutes plus just to pay my invoice, then a 30 minutes for the car to be pulled up and it was not washed. I then had to wait for it to get washed. that’s the biggest problem More
by wtw2762
June 30, 2024
Very friendly my friend got a job here and as much as I don’t always trust the car dealer knew I could trust do to a friend who has worked here some time now And it has exceeded my wish of a brand ne don’t always trust the car dealer knew I could trust do to a friend who has worked here some time now And it has exceeded my wish of a brand new car owner and also extended help I needed when I called. So happy and plan to cajole back here for all my future trade and purchases More
by carroll.maya
Employees Worked With
Dave Anderson
June 30, 2024
Súper profesional súper educado sabe su trabajo , muy amable sincero a todas las preguntas, muy satisfecho con su apariencia. Súper proffesional and educated , make our day very easy and comfortable, I amable sincero a todas las preguntas, muy satisfecho con su apariencia. Súper proffesional and educated , make our day very easy and comfortable, I will recommend him to any one ask me for a good salesman, not only 5 stars, but 10 More
by Nelson Octavio Noguera Molieri
June 25, 2024
My service advisor is Sergio Ron and Savana is the loaner vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting th vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting the arrangements done regarding loaner vehicle, Savana is the best .Sergio knows GM products and services and gets the job done right .I feel very comfortable leaving my Escalade in Sergio”s hands because I know my truck will be fixed right with no issues.These associates are great asset to Jessup Cadillac and I wish them all the best .A very happy and loyal GM customer. More
by SKMUNESHWAR
Employees Worked With
Sergio Ron and Savana
June 25, 2024
Jessup has always delivered top quality service and products to our family for the past 30 years. products to our family for the past 30 years. More
by athanmarsha
Employees Worked With
