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Jessup Auto Plaza

Cathedral City, CA

4.6
1,573 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,573 reviews

February 02, 2019

Worst experience We when in with a trade and letting them know how much we could do payments and with 2700. Down. And. They said yes coming over we went over and the More

by Badboy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art ILano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Jessup Auto Plaza responded

Yara, I am very disappointed to see this review. I greatly apologize on behalf of my entire staff here at Jessup Auto Plaza for any inconveniences or disrespect that you experienced, as this is surely not our intent. We have been a local family owned business for over 80 years and we strive for perfection but do sometimes fall short. Please allow us an opportunity to make it right - cause we really do care. Sincerely, Dan Jessup 760.275.5632 Cell

January 26, 2019

Best Car Buying Experience Ever Gary Levingston made me feel like a family relative being guided thru a car shopping experience. Gary answered all my questions and his approach was e More

by Manny1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Levingston
Jan 30, 2019 -

Jessup Auto Plaza responded

Thanks so much for the recommendations! We appreciate your support and loyalty. If you ever need anything serviced please stop on by and we will take care of it for you. Thanks again!

January 22, 2019

Best car buying experience EVER! This was by far the best car buying experience I've ever had. Crystal Galvez was my salesperson and I was very lucky to have her help me. She was kn More

by Ron M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leland Riker, Crystal Galvez
Jan 30, 2019 -

Jessup Auto Plaza responded

We're so glad to hear you finally got ahold of your dream car and we are even happier that we were able to provide it for you! Thank you for taking the time to share, we look forward to being here if you need any further assistance with your car or have any questions. Again, thanks so much for your business, we look forward to continuing our relationship with you as your local trusted dealership.

January 15, 2019

Happy customer Mo is very professional. Amazing experience dosent pressure you at all and knowledgeable very outstandinq employee i would totally recommend my famil More

by 26171!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Elyateem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

January 04, 2019

Best car buying experience Love this dealership! Honest, quick, and worked with me on every turn. It was the easiest car buying experience I’ve ever had with the best price. Wil More

by Lucky4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James IsBell, Johnny Aguilar, Leland Riker
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and taking the time to share your five-star feedback with us. We appreciate your kind words and we look forward to continuing to be here whenever you need us again.

December 29, 2018

Best service around This is by far the best dealership around. I mean hands down customer service, no pressure to buy, they work with you, listen to what you want, what More

by Amandagb1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Morales
Jan 04, 2019 -

Jessup Auto Plaza responded

We cannot say thank you enough for taking the time to write this wonderful review! We are truly appreciative of your compliments and recommendations. Please do not hesitate to give us a call anytime you need us and again, thank you for your awesome feedback.

December 18, 2018

Making a car purchase easy! The easiest way to say YES is to have an informed sales rep who has all the answers to your questions! Crystal was AMAZING, and ART Ilano provided a g More

by Baxter & Abby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Riker, Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and taking the time to share your five-star feedback with us. We appreciate your kind words and we look forward to assisting you whenever you need us again.

December 17, 2018

Incredible expirence for first time buying Amazing opportunity working with Crystal, she helped the whole way through my deal. She gave detail to detail on what I was getting and I was very ple More

by JesseP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your honest feedback and recommendations. We appreciate your five-stars and we look forward to being there for you when you need us next.

December 11, 2018

Tech service review I came in to get my vehicle serviced and the tech guys were blowing me off. They did not take the time to check wires. fuses. Ect. Really unhelpful. D More

by Dani1503
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Sherry Downey, Walter Cañas, Robert "BJ" Johns, Ralph Heraldez, Phillip Candido, Jeff Bachant, Leo Machuca, Service Service
Jan 03, 2019 -

Jessup Auto Plaza responded

We are very sorry to read your review regarding your experience at our service department. We greatly apologize that you have had a poor experience in the past and we appreciate your business. We always take criticism and use it to make ourselves better. If you have any concerns in the future you wish to discuss please feel free to contact our service advisor, Chris King at (760) 328-9999. Again, Thank you for taking the time to let us know how we can improve going forward. We hope to make things right with you.

December 08, 2018

Chrystal Galvez YOU'RE AMAZING! As a first time buyer, the great team of Jessup Auto Plaza patiently and amicably offered me the best offer among many car dealers. I want to give a More

by honeycrisp 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

We appreciate your time taken to let us know how we are doing. Thank you for the five-star review and recommendation! Please come back and see us anytime you need us again.

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