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Jessup Auto Plaza
Cathedral City, CA
1,857 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,857 reviews
June 25, 2024
A very professional service department. They do their best to have the service done in a timely manner. They do their best to have the service done in a timely manner. More
by dhabjan
Verified Customer
June 25, 2024
My service advisor is Sergio Ron and Savana is the loaner vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting th vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting the arrangements done regarding loaner vehicle, Savana is the best .Sergio knows GM products and services and gets the job done right .I feel very comfortable leaving my Escalade in Sergio”s hands because I know my truck will be fixed right with no issues.These associates are great asset to Jessup Cadillac and I wish them all the best .A very happy and loyal GM customer. More
by SKMUNESHWAR
Employees Worked With
Sergio Ron and Savana
June 24, 2024
I can schedule an appointment in a reasonable time. The Service Department takes care of me right a way when I come in. They provide transportation which arrives pretty fast. I like working with Sean. The Service Department takes care of me right a way when I come in. They provide transportation which arrives pretty fast. I like working with Sean. He reminds me that I can use my points to pay for services. More
by salas.cinda
Employees Worked With
June 23, 2024
no followup then car is to be ready will not even look at you or even say working on it or will check on it. they will give you a routine tipe response because they never even checked on car. I will think ve you or even say working on it or will check on it. they will give you a routine tipe response because they never even checked on car. I will think very hard before I go back More
by jeffwhite008
Employees Worked With
June 20, 2024
No sirven para atender al publico tienen un servicio pesimo mas el departamento de servicoo pesimo mas el departamento de servicoo More
by IGNACIOMORA669
June 20, 2024
Excellent experience from walking on the lot to when I drove off the next morning with our beautiful new 2024 GMC AT4X. Abraham, Jose, and Ferni were amazing to work with we will definitely be back! 5 Sta drove off the next morning with our beautiful new 2024 GMC AT4X. Abraham, Jose, and Ferni were amazing to work with we will definitely be back! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ More
by thewrightloanca
Employees Worked With
Abraham Jimenez
June 20, 2024
Everyone was awesome! Sean and Ron helped me with any questions I had. Jessup Auto Plaza is my go to dealership! Sean and Ron helped me with any questions I had. Jessup Auto Plaza is my go to dealership! More
by Savanah
June 19, 2024
My interactions with Carlos Rodriquez and Fernando Valenzuela were extremely helpful and professional. They were eager to answer all my questions and followed up to be sure all my needs were met. Valenzuela were extremely helpful and professional. They were eager to answer all my questions and followed up to be sure all my needs were met. More
by junecchavez
Employees Worked With
June 19, 2024
Amazing service with great communication and friendliness. Will always bring my car back to Jessup friendliness. Will always bring my car back to Jessup More
by ajessup
