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Jessup Auto Plaza

Cathedral City, CA

4.6
1,697 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,697 reviews

April 25, 2025

Amazing customer service. Every question and concern I had was dealt with immediately and to my complete satisfaction. I was struck by the fact that I received a follow-up ema More

by CANDREWS0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Best service Best customer service Very professional Very fast Friendly Best rate Best loan He is the best salesperson Aaron Falcon More

by ALIREZA.SEMI83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

After forgetting to install a paid part, I returned my car and it was serviced immediately. Although it was a big inconvenience, the service department fixed the issue in a short amount of time. I even go More

by stroud47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Very prompt and helpful. Did not try to sell me anything extra! Thank you Daniel More

by meayala4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great service, Sergio kept me updated throughout the entire process, truck is running better than ever. Defiantly coming back for all of my trucks needs. More

by teli3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Sergio was great! He kept me informed on all of the repairs. Communication was great. More

by r.barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Working with Nelson and the Jessup Auto Plaza team made my car purchase so enjoyable. Thank you all so much! More

by leslie_pozole10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I don't like it because they charge an extra three dollars if you use a credit card. More

by nancy.ditlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Smooth experience with Cesar and Melissa explained the process as well as the findings after inspection was complete…. More

by mblackwell3070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

My service advisor, Daniel, was great! He got me checked in and out as promised. More

by rdisanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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