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Jessup Auto Plaza

Cathedral City, CA

4.6
1,580 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,580 reviews

March 18, 2025

The worst experience at this dealership, took super long for an oil change no interim communication. More

by Unhappy Customer
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
idk
March 18, 2025

Everyone there are very customer oriented. Carlos is one of the good ones.very satisfied More

by wallyworlddhs
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Husband and I contacted Jessup online regarding a truck we saw on their website. Was contracted quickly by Kayla, answered our questions, and made our appointment to come in Friday. She even checked to mak More

by sandra.mercier59
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
March 18, 2025

Sergio, is very knowledgeable, detailed, a very good listener, and always answers your questions. Sergio, always make me feel like a VIP. More

by llah2000
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tamararosas@jessupautoplaza.com
March 18, 2025

Very friendly and was will to arrange a Uber/ Lift to take me to places. More

by CONNORFROST11
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
March 17, 2025

Everyone was very helpful, courteous and kind. Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW More

by mark@millestonemarble.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Very good experience at Jessup for our Chevy Spark. We really appreciated that extra effort More

by SCOTT@SGIBSONENTERPRISES.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Large dealership, seems like frequent turnover among service advisors, but all seem to work at trying to make the car owner feel good. More

by DORMAIER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patrick Perez
March 17, 2025

Fantastic! Always accommodating, always friendly. The service department and staff have helped me the services I needed. Thank you. More

by rosieluna1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Daniel is great! He helped me to get my car fixed in a timely fashion and the shuttle allowed me to get some work done at home while my car was in the shop! More

by cvnclv80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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