Jessup Auto Plaza

Great people and quality work best place to come get auto work in the valley. auto work in the valley. More

Fast efficient and friendly. Clearly explained how the system worked Service person highly trained. Leonel Clearly explained how the system worked Service person highly trained. Leonel More

My experience with getting the first oil change, recall work and rotating tires was five star. Plus they washed the truck. work and rotating tires was five star. Plus they washed the truck. More

Alexis was helpful and supportive throughout the sales process. We gave his name to a friend that loves our car, and would like to purchase a car at Jessup Auto Plaza. process. We gave his name to a friend that loves our car, and would like to purchase a car at Jessup Auto Plaza. More

Needed an oil change, and had engine issues. They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, so they ended up not charging me for it, but we should have been informed better of the issues that were taking the service so long. We did not get our car back until the end of the next day when we were told it should be done by the end of day one. We have always had good service with Jessup, so was surprised at the lack of professionalism this time. We will be back though. It’s a good dealership…must have had a bad day. More

Great service! ! Everyone was super helpful and I was able to get in and out quickly ! Everyone was super helpful and I was able to get in and out quickly More

Water 2 hours while was oil was being changed. Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy deal Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy dealer. I went home pulled maintenance records that showed Jessup replaced it. Called Jessup told them they had replaced it. They called back confirming that they had replaced it May 2024. Had to return next day to replace battery. I feel it was handled poorly. More

They perform excellent service and are fast and efficient. The customer service is great and love the coffee area. Thanks Jessup! efficient. The customer service is great and love the coffee area. Thanks Jessup! More

Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me More

My first experience with the service department was not the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, asked the correct questions and worked very hard to repair my car. He left no stone unturned and made my day! The car has been running very well since then and I cannot say enough how great this mechanic was. All the service people at Jessup could learn a lot from David in terms of how to treat a customer. More