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Jessup Auto Plaza
Cathedral City, CA
1,861 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,861 reviews
August 13, 2025
I cannot rate Patrick. When I dropped off the vehicle and when I picked it up he was helping other customers. I was assisted by other service advisers. Both of the other se When I dropped off the vehicle and when I picked it up he was helping other customers. I was assisted by other service advisers. Both of the other service advisers were great and I’m sure Patrick would have been had he not been helping other customers. More
by cwallace0921
Verified CustomerEmployees Worked With
I do not remember the names of the two men who assisted me.
August 13, 2025
Hi, All the Jessup employees made my purchase easy and followed up on my questions while negotiating options, finance, and pricing. Aaron Gonzales met us when I picked up my car and he was very helpful an followed up on my questions while negotiating options, finance, and pricing. Aaron Gonzales met us when I picked up my car and he was very helpful and kind. More
by jayneokazaki1
August 13, 2025
A remarkable experience as in and out quick friendly service sales rep Preston was the best thanks to everyone at jessup service sales rep Preston was the best thanks to everyone at jessup More
by matthewmarks951
August 13, 2025
I am so pleased with the service Patrick provided. He was very professional and helpful. I had to wait for my vehicle to be serviced so he provided me with a ride to have breakfast. He also arrange He was very professional and helpful. I had to wait for my vehicle to be serviced so he provided me with a ride to have breakfast. He also arranged for me to be picked up. Such a wonderful experience. More
by shercrz
August 12, 2025
Daniel exhibited the best of customer service skills with attention to customer's needs, effort to make it as possible for customer ensuring job was done fully and timely. All this with great communication attention to customer's needs, effort to make it as possible for customer ensuring job was done fully and timely. All this with great communication and cheerful demeanor. More
by carra
August 12, 2025
Everyone at the dealership who participated in our vehicle purchase helped to make it an enjoyable experience. All were very pleasant and fun to talk with. Highly recommend them. vehicle purchase helped to make it an enjoyable experience. All were very pleasant and fun to talk with. Highly recommend them. More
by rdb.psca
August 09, 2025
Provided Great customer service and kept me informed all of the time. Made it easy to contact him with any questions/concerns. of the time. Made it easy to contact him with any questions/concerns. More
by SMBJTM1
August 09, 2025
Kind and skilled people helping the customers and providing high level service support and empathy providing high level service support and empathy More
by vilmahosorio202
August 08, 2025
They do a great job - Courteous - Relaible - And my truck runs great over 250k miles runs great over 250k miles More
by jwpembie
Employees Worked With
August 08, 2025
Service was excellent, sales associate was pleasant and got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear vie got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear view mirror. I was disappointed they didn’t fix as a courtesy for good customers . More
by bfennessey
Employees Worked With
