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Jessup Auto Plaza
Cathedral City, CA
1,860 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,860 reviews
August 13, 2025
I cannot rate Patrick. When I dropped off the vehicle and when I picked it up he was helping other customers. I was assisted by other service advisers. Both of the other se When I dropped off the vehicle and when I picked it up he was helping other customers. I was assisted by other service advisers. Both of the other service advisers were great and I’m sure Patrick would have been had he not been helping other customers. More
by cwallace0921
Verified CustomerEmployees Worked With
I do not remember the names of the two men who assisted me.
August 13, 2025
David is the most professional service writer with whom I’ve ever worked. His service is exemplary. I’ve ever worked. His service is exemplary. More
by TERENCEFRIESE
August 12, 2025
Everyone at the dealership who participated in our vehicle purchase helped to make it an enjoyable experience. All were very pleasant and fun to talk with. Highly recommend them. vehicle purchase helped to make it an enjoyable experience. All were very pleasant and fun to talk with. Highly recommend them. More
by rdb.psca
August 09, 2025
Kind and skilled people helping the customers and providing high level service support and empathy providing high level service support and empathy More
by vilmahosorio202
August 09, 2025
Provided Great customer service and kept me informed all of the time. Made it easy to contact him with any questions/concerns. of the time. Made it easy to contact him with any questions/concerns. More
by SMBJTM1
August 08, 2025
Service was excellent, sales associate was pleasant and got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear vie got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear view mirror. I was disappointed they didn’t fix as a courtesy for good customers . More
by bfennessey
Employees Worked With
Melly Gil
August 08, 2025
They do a great job - Courteous - Relaible - And my truck runs great over 250k miles runs great over 250k miles More
by jwpembie
Employees Worked With
August 07, 2025
Leo was a great advisor. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. More
by cquintanilla78
Employees Worked With
August 07, 2025
I had a small leak in my transmission on a new 7,000 mi Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days before work began. For a dealership this size that is not acceptable More
by jgambill2521
Employees Worked With
Mellisa
August 06, 2025
Service writer Daniel was great. He gave me service options based on mileage and when I chose what I wanted serviced, he wasn’t pushy to make a sale. He also offered to drop me off h He gave me service options based on mileage and when I chose what I wanted serviced, he wasn’t pushy to make a sale. He also offered to drop me off home and pick me up. More
by ismael.pina
Employees Worked With
