Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,573 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,573 reviews
January 31, 2025
Sean Tisdale is an excellent service advisor. He took care of everything for me and made service easy. He took care of everything for me and made service easy. More
by greg5637
Verified CustomerEmployees Worked With
January 31, 2025
Jessup service writers are helpful. They checked my vehicle in and addressed my needs efficiently. I was provided a shuttle to take me to the office after dropping off my vehicle. Good They checked my vehicle in and addressed my needs efficiently. I was provided a shuttle to take me to the office after dropping off my vehicle. Good communication, friendly and professional. Thank you very much. More
by wayne40
Employees Worked With
January 31, 2025
Excellent buying experience. Aaron in sales was very helpful and accommodating when we were looking for a car. He helped steer us to a car that would work for our family. Richard Aaron in sales was very helpful and accommodating when we were looking for a car. He helped steer us to a car that would work for our family. Richard the finance manager was transparent about the transaction, made sure I was comfortable with every details of my contract. Aaron was diligent to follow up with us to make sure our car was fully set up even though it took almost two weeks after we drove off the lot. I would recommend Jessup Auto to anyone looking to buy a car. More
by J. Jaime
Employees Worked With
Aaron Hernandez, Richard Briseno
January 31, 2025
Good service on my vehicle. Always willing to work with me and my insurance company on a claim. Always willing to work with me and my insurance company on a claim. More
by sun29shine3
January 31, 2025
I was there for warranty work. So happy to hear that. Everything was great. The people are polite & informative. So happy to hear that. Everything was great. The people are polite & informative. More
by csrobison6@gmail.com
Employees Worked With
January 31, 2025
Daniel did a terrific job. Got me in and out very quickly with all work done as asked. Got me in and out very quickly with all work done as asked. More
by forensicdoc
January 30, 2025
Tires not properly inflated and warranty computer recall not completed as well. Appointment too long not completed as well. Appointment too long More
by DAD2ALL5
Employees Worked With
January 30, 2025
Service was great. As expected. Finished in a timely manner and good communication. Will definitely go back. Thank you!! As expected. Finished in a timely manner and good communication. Will definitely go back. Thank you!! More
by jmacdona26
Employees Worked With
January 30, 2025
Sean was good but long wait times for service affect overall experience at dealership. Please review as customers time is valuable overall experience at dealership. Please review as customers time is valuable More
by REWJDW
Employees Worked With
January 29, 2025
While I have no complaints about the work that was done, I found the check-in/check-out process laboriously slow and cumbersome. Several payment terminals were not functioning, a printer was broken so only I found the check-in/check-out process laboriously slow and cumbersome. Several payment terminals were not functioning, a printer was broken so only one was servicing the entire department and, while Daniel was very personable, he seemed to still be in training which compounded the time required to deal with all the paperwork. There had to be a way to expedite your systems. More
by pegasusinteriors
Employees Worked With
