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Jessup Auto Plaza
Cathedral City, CA
1,706 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,706 reviews
March 14, 2025
First time customer…. I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experi I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experience went smoothly. More
by WHITEJS0
Verified CustomerEmployees Worked With
March 14, 2025
It was fine until the service was for. Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes fo Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes for them to finally do so. This was after I paid for the service. More
by bagglejl
Employees Worked With
March 14, 2025
My first experience with the service department was not the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, asked the correct questions and worked very hard to repair my car. He left no stone unturned and made my day! The car has been running very well since then and I cannot say enough how great this mechanic was. All the service people at Jessup could learn a lot from David in terms of how to treat a customer. More
by Kate
Employees Worked With
David Delgadillo
March 14, 2025
Water 2 hours while was oil was being changed. Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy deal Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy dealer. I went home pulled maintenance records that showed Jessup replaced it. Called Jessup told them they had replaced it. They called back confirming that they had replaced it May 2024. Had to return next day to replace battery. I feel it was handled poorly. More
by jrlamm
Employees Worked With
March 14, 2025
They perform excellent service and are fast and efficient. The customer service is great and love the coffee area. Thanks Jessup! efficient. The customer service is great and love the coffee area. Thanks Jessup! More
by mark.ricketts9507
March 14, 2025
always helpful, courteous, and gets the job done as fast as possible and gives detailed informatiion as possible and gives detailed informatiion More
by circleusa
March 14, 2025
All Good no complaints at all service adviser was good all complete with required detail all complete with required detail More
by blane_hagedorn
Employees Worked With
March 12, 2025
Thankful the team worked overtime to finish work on my car in time when I needed it back car in time when I needed it back More
by coastermo
Employees Worked With
March 12, 2025
Exceptional customer service and a great deal sent me home with a 2025 GMC Sierra Denali! David worked hard for me. home with a 2025 GMC Sierra Denali! David worked hard for me. More
by Leslie Crawford
March 12, 2025
Easy to arrange service appointment, immediate attention when I arrived and service completed in the amount of time I expected. when I arrived and service completed in the amount of time I expected. More
by rdoddinca
Employees Worked With
