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Jessup Auto Plaza
Cathedral City, CA
1,580 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,580 reviews
January 29, 2025
Very happy with my service advisor Sean T. and the work done by the service department. and the work done by the service department. More
by Shell
Verified Customer
January 29, 2025
First of all it is very difficult to use this site to review. Had to reset a password since I didn't know the last one I used on this site. To recap previous review: Service is slow and hard to get i review. Had to reset a password since I didn't know the last one I used on this site. To recap previous review: Service is slow and hard to get info about when you can pick up the car. Ridiculously expensive. Parts are hard to come by and often out of common parts you should have. Service techs don't investigate a fix enough and just tell the rep it's not reparable without new parts which cost a ton. I didn't wait assuming it would take twice as long as what is quoted--my previous experience. Your charging to use a credit card absolutely sucks! More
by donrfisher
Employees Worked With
January 28, 2025
Very prompt and called to report when my car was finished. Thank you for the ride home! finished. Thank you for the ride home! More
by TONILVICTOR
Employees Worked With
January 28, 2025
I highly recommend both Sean and Jessup Sean is very friendly and knowledgeable and goes above and beyond. friendly and knowledgeable and goes above and beyond. More
by Ckushner
Employees Worked With
January 28, 2025
Brandie handled her job professionally, she reviewed the work order with me and was efficient in returning my car. work order with me and was efficient in returning my car. More
by cbezner
Employees Worked With
January 28, 2025
Convenient and timely scheduling. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. More
by kreghill
Employees Worked With
January 27, 2025
I would definitely recommend to family and friends. I felt happy purchasing my new vehicle there as employee Gilbert Chavez was very helpful and made the process easy. He was very knowledgeable and ans I felt happy purchasing my new vehicle there as employee Gilbert Chavez was very helpful and made the process easy. He was very knowledgeable and answered any questions I had. More
by anabel.rosas
January 27, 2025
I choose not to write a 15 word review. Your request is over the top. Your request is over the top. More
by colliercpa
Employees Worked With
January 27, 2025
5 hours to get an oil change! Poor wash job at end of service! Poor access to get updates! Poor wash job at end of service! Poor access to get updates! More
by neildmanning
Employees Worked With
