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Jessup Auto Plaza
Cathedral City, CA
1,705 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,706 reviews
February 18, 2025
Very polite and helpfull I am turning in my Chevy for lemon law I hope it all goes smooth lemon law I hope it all goes smooth More
by KONICAV
Verified Customer
February 18, 2025
Routine maintenance unplanned issue with air ride repair under warranty. All went well. Took longer than expected under warranty. All went well. Took longer than expected More
by Michael.krouse
Employees Worked With
February 18, 2025
Outstanding service and parts department employees, a positive customer experience at every visit. Service Advisor Leo Machuca helps me keep my vehicle in tip-top condition and always keeps me informed! positive customer experience at every visit. Service Advisor Leo Machuca helps me keep my vehicle in tip-top condition and always keeps me informed! More
by timmielcarek
Employees Worked With
Leo Machuca
February 18, 2025
Dan went above and beyond and he’s amazing thank you Dan Except for they didn’t change or do anything to my car other than tell me how a whole bunch of oil leaks, which was untrue Except for they didn’t change or do anything to my car other than tell me how a whole bunch of oil leaks, which was untrue More
by cstalker.uber
Employees Worked With
February 17, 2025
I am always pleased by the service I receive at Jessup and will return again and will return again More
by bmcmurchie
Employees Worked With
February 17, 2025
Great service. We ran into problems on our drive down from Canada. Took a few days to get the module in but everything was fixed. We ran into problems on our drive down from Canada. Took a few days to get the module in but everything was fixed. More
by donnanaples0
Employees Worked With
February 16, 2025
Very nice employees. Very helpful and makes you feel comfortable. Very good experience, I enjoyed my experience. Very helpful and makes you feel comfortable. Very good experience, I enjoyed my experience. More
by LaVern
February 15, 2025
Disappointed in the level of service that was provided to the vehicle and myself. I was never informed that I would be rushed out with no explanation or detail of the service. Once I left and tried calling b the vehicle and myself. I was never informed that I would be rushed out with no explanation or detail of the service. Once I left and tried calling back I was connected with a voicemail that informed me they were closed and was disconnected without being able to leave a voicemail. No follow up call. More
by henrie97
Employees Worked With
