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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
January 28, 2025
Convenient and timely scheduling. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. More
by kreghill
Verified CustomerEmployees Worked With
January 28, 2025
Very prompt and called to report when my car was finished. Thank you for the ride home! finished. Thank you for the ride home! More
by TONILVICTOR
Employees Worked With
January 27, 2025
I choose not to write a 15 word review. Your request is over the top. Your request is over the top. More
by colliercpa
Employees Worked With
January 27, 2025
5 hours to get an oil change! Poor wash job at end of service! Poor access to get updates! Poor wash job at end of service! Poor access to get updates! More
by neildmanning
Employees Worked With
January 27, 2025
Top level service, easy to get an appointment. These guys always go the extra mile. Super fast to you back on the road. This is where you want to get your Gm serviced! These guys always go the extra mile. Super fast to you back on the road. This is where you want to get your Gm serviced! More
by palmspringsautoglass
January 27, 2025
Amazing customer service from David Anderson, detailed information about what my truck needs and good waiting area for costumers information about what my truck needs and good waiting area for costumers More
by JONATHAN79
January 27, 2025
The body shop took great care of me. My only comment would be. They gave me a good price. Then after the car was completed they tried to re-convince me how good of price they gave me. My only comment would be. They gave me a good price. Then after the car was completed they tried to re-convince me how good of price they gave me. They originally were going to order a new door panel. We checked the cost and the door panel was $1295. A new door was $995…..we went over to parts to verify and order a new door not a panel…with the repair shop. When the job was completed I was told you were charged $1295 for the door…and how lucky I was you did not pass on the difference to me…. I DID NOT RESPOND. My intelligence seemed to be in question. If in fact you ordered a panel and not a door and told me you put on a new door we have a problem. If you ordered a door and and was charged the panel price…your booking should have caught the error. It is not my responsibility to correct your parts order price problems or to be shown errors. It makes me question. What exactly was installed on my car. Other than that the work was great. More
by Buster1234
Employees Worked With
January 27, 2025
I would definitely recommend to family and friends. I felt happy purchasing my new vehicle there as employee Gilbert Chavez was very helpful and made the process easy. He was very knowledgeable and ans I felt happy purchasing my new vehicle there as employee Gilbert Chavez was very helpful and made the process easy. He was very knowledgeable and answered any questions I had. More
by anabel.rosas
