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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
January 21, 2025
It took over a month to make it happen and Brandy was able to turn a BAD experience into a good one- my car was taken care of/ repaired. able to turn a BAD experience into a good one- my car was taken care of/ repaired. More
by steve_caron1
Verified CustomerEmployees Worked With
January 21, 2025
The staff was very professional and courteous to us. We started our deal online with Mario, who is a great salesman, and finished with just a few signatures at dealership, and we were Done!! Completely We started our deal online with Mario, who is a great salesman, and finished with just a few signatures at dealership, and we were Done!! Completely recommend these guys at JESSUP Auto Plaza…. More
by SHUNNMAGEE1
January 21, 2025
Customer service interface (Daniel) was good. Daniel was responsive and kept us informed of what was going on and their recommended fix. Transportation to/from house while car in repair shop was Daniel was responsive and kept us informed of what was going on and their recommended fix. Transportation to/from house while car in repair shop was excellent. Service department did not fix the issue. Their fix was not the problem. We were stranded again, the next morning, and their recommendation was to pay them to tow the car in and have them try to find the problem again. Felt that they should have towed the car in at their expense. Was concerned using them again seeing that we would continue to pay for them to try and find the problem with guess solutions. Understand that every solution is not a slam dunk, but the dealership needs to share some of the expense when their solution is not correct, and the problem continues after the car leaves the repair shop. It sends the signal that profit more important than customer service. More
by hondot
Employees Worked With
January 20, 2025
I brought the car in because my check engine light came on. Unfortunately, the cost of repair far exceeds (by a factor of 10) the value of the car. Sergio said the car will keep charging until such time as on. Unfortunately, the cost of repair far exceeds (by a factor of 10) the value of the car. Sergio said the car will keep charging until such time as the charging mechanism fails completely. I guess that's the drawback to having a 12 year old car. :( More
by kurtjacobo
Employees Worked With
January 18, 2025
Nelson was great to work with. He made the transaction easy and was very knowledgeable and professional. He made the transaction easy and was very knowledgeable and professional. More
by akinrenee
January 18, 2025
Sergio is the simply the best. Got me in and out quickly, didn't waste my time and did it with incredible professionalism. Very impressive. Got me in and out quickly, didn't waste my time and did it with incredible professionalism. Very impressive. More
by premonitus
Employees Worked With
January 18, 2025
Daniel is always very informative and thorough when our truck is in for regular maintenance and service. truck is in for regular maintenance and service. More
by gmcclusky
Employees Worked With
January 17, 2025
Out of state purchase and they made it very easy. They were great to deal with. They were great to deal with. More
by King
Employees Worked With
January 17, 2025
Best in the valley very friendly they make you feel like you are part of their family you are part of their family More
by lelectric530
January 17, 2025
Jessie was great to work with and quick to respond to my questions about my vehicle questions about my vehicle More
by nan.bogner03
Employees Worked With
