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Jessup Auto Plaza

Cathedral City, CA

4.6
1,609 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,609 reviews

December 20, 2024

Buying at Jessup was the best car buying experience I have ever had. Kayla, Carlos, Richard, and David were all absolutely incredible. To say they went above and beyond is an understatement. Kayla made t More

by jfriedman45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Sachs, Richard Briceno
December 19, 2024

Great customer service, great listening. I will definitely return for service when I am in town. More

by alisab0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Arzuaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

David Anderson was very thoughtful and helpful, especially as a new employee. However, I did not get a follow up call on status of vehicle and what additional care and expenses until 455 PM. Thank More

by rlinehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Jessup service department is always very professional and accommodating. The dealership itself is always well-maintained and staffed. More

by STAN.B.MORENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The service department is very chaotic…misdiagnosed our vehicle the first time, after they finally got it right they called us to say the vehicle was ready and it actually wasn’t 😡 More

by blsanbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Austin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

They got me right in and ubered me home …. 6 hours later….BOOM DONE !! Incredible More

by Todd Gregory young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The Experience at Jessup Auto Plaza was amazing! They helped me out with what I wanted and got it done efficiently! More

by angelsegura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

He was very helpfully. I had trouble reaching the service department by phone. Tried for three days and never got through. I called Dave’s cell and responded that day The More

by ONE800DET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very dishonest service department! !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just More

by Planetcyd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

When the customer is using the ride service they should not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is rea More

by titojeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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