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Jessup Auto Plaza
Cathedral City, CA
1,689 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,689 reviews
November 21, 2024
Daniel was very helpful and very straightforward regarding the sale. He was very knowledgeable about the vehicle and my wife and I chose to deal with Daniel because of his transparency and friendli regarding the sale. He was very knowledgeable about the vehicle and my wife and I chose to deal with Daniel because of his transparency and friendliness. I plan on having a long term relationship with Jessup for service and maintenance, so I hope their other departments are as responsive and reliable as Daniel. I did not feel as positive about the finance part of the sale, which is why I gave 4 stars instead of 5. More
by ruggs41
Verified Customer
November 21, 2024
David was very helpful, professional and made everything possible for me to get a ride back to the shop after a person cancelled on us and were about to close the shop possible for me to get a ride back to the shop after a person cancelled on us and were about to close the shop More
by ncarbajal
Employees Worked With
November 21, 2024
Jessup has always done well by me. Their employees are top-notch. Frank is my Auto Body Shop writer and he’s a great guy - effectively communicates from start to finish. The work is 10 Their employees are top-notch. Frank is my Auto Body Shop writer and he’s a great guy - effectively communicates from start to finish. The work is 10 stars, I’d give them a billion if I could! More
by hanson.liezl
November 21, 2024
Great customer service and very knowledgeable! Very satisfied with my purchase and would recommend to anyone who is interested in purchasing a vehicle! Very satisfied with my purchase and would recommend to anyone who is interested in purchasing a vehicle! More
by marthaheals
November 21, 2024
Always there for me or my friends if we are in a jam. Last time they put me in a brand new Escalade for a loaner, Wow. Last time they put me in a brand new Escalade for a loaner, Wow. More
by Mt
Employees Worked With
November 20, 2024
After 2 service appointments I am not happy with the level of customer service at this dealership. Their lack of knowledge on Corvettes unfortunately lacks expertise and is disappointing. level of customer service at this dealership. Their lack of knowledge on Corvettes unfortunately lacks expertise and is disappointing. More
by mbutzko
Employees Worked With
November 20, 2024
Jessup and their staff always take great care of me and my car. Great job! my car. Great job! More
by JEFF_COMER2002
November 20, 2024
Been going there for 14 years. Lots of staffing turnover lately and wondering if Jessups' are actually still running the place. Very disappointed with level of communication and no Lots of staffing turnover lately and wondering if Jessups' are actually still running the place. Very disappointed with level of communication and now doubting skills level of the shop as well. More
by cepsboi48
November 20, 2024
Sean Tisdale is always professional and honest, and I trust him to advise me anytime there is an issue with my XT5. trust him to advise me anytime there is an issue with my XT5. More
by deal.kerry
Employees Worked With
