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Jessup Auto Plaza
Cathedral City, CA
1,815 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,815 reviews
November 08, 2024
We had been loyal customers for over 20 years (bought 6 vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade in value for my wife's corvette. We ended up going to Aaron Chevy a week later and got the exact same car for 15k less and 5 k more for her trade in. Additionally the service department used to be the best around but in past years it slipped considerably. I will admit that this past experience was much more in line with the old Jessup service dept we had enjoyed previously. However, 1 good experience doesn't undo the last few years of abysmal service More
by panzerman
Verified CustomerEmployees Worked With
November 07, 2024
Best service I’ve had there since I’ve been a customer keep the good work going Thank You keep the good work going Thank You More
by jerrysambrano74
Employees Worked With
November 06, 2024
The only reason a gave a 3 star rating is Brandie. You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil a You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil and filter change and took nearly 2 and half hours to accomplish. That is a long time to sit there and wait (I elected to wait assuming that with an appt it wouldn't take more than an hour or so). I witnessed many other unhappy customers. It didn't help that it was exacerbated by people wanting air in their tires, and for someone to put on new windshield wipers! More
by terry_hammack
Employees Worked With
November 06, 2024
Good Job and very fast I love it to coming here. Thank you Carlos my men. Thank you Carlos my men. More
by DUNGTHHUYNH2000
Employees Worked With
November 06, 2024
Good services, and they treat customers well. However, services are a little over priced comparatively. However, services are a little over priced comparatively. More
by zldaluvr25
Employees Worked With
November 06, 2024
Over all the experience on this visit was amazing. From the moment I pulled in to the time I picked up my truck. From the moment I pulled in to the time I picked up my truck. More
by SAMZUNIGA03
Employees Worked With
November 05, 2024
Sean and the Jessup team are always willing to help ensure customer satisfaction is priority number one. ensure customer satisfaction is priority number one. More
by fikec7
November 05, 2024
I love this dealership! The Sale and Service staff go above and beyond to satisfy their customers! Highly recommend. There's a Cadillac dealer closer to my house, but I don' The Sale and Service staff go above and beyond to satisfy their customers! Highly recommend. There's a Cadillac dealer closer to my house, but I don't mind driver a little further for theblevel of service I know I'll receive! More
by celestemoses
November 05, 2024
The service was amazing ! Nelson and Jesus really took great care of me . The best buying a vehicle experience yet! Nelson and Jesus really took great care of me . The best buying a vehicle experience yet! More
by JOSEPHSPRINT39
November 05, 2024
I’ve been a customer of Jessup for a few years now. I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgea I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgeable and helpful and I highly recommend both Sean and the dealer More
by Ckushner
Employees Worked With
