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Jessup Auto Plaza
Cathedral City, CA
1,572 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,572 reviews
September 06, 2024
Have used Jessup for years. Great service. Melly Gil kept us informed by text or phone on the progress of our car when we had a problem of the air conditioning not working. I Great service. Melly Gil kept us informed by text or phone on the progress of our car when we had a problem of the air conditioning not working. It was my first time working with Melly and am happy to have her as my new Service Advisor! More
by MSMITH89
Verified Customer
September 06, 2024
Awesome service, with great and friendly people. The store was clean and the team was on it The store was clean and the team was on it More
by Raymond
September 06, 2024
As has been the case in the past, Brandie provided extraordinary personal service in accommodating my situation, with time sensitive professional responses to my various questions. extraordinary personal service in accommodating my situation, with time sensitive professional responses to my various questions. More
by DTJ0
Employees Worked With
September 05, 2024
Great customer service friendly staff and everything I needed was done. Clean place as well and organized. needed was done. Clean place as well and organized. More
by cvsweets.20
Employees Worked With
September 05, 2024
I had a very nice buying experience recently. Especially due to Eddie Tamez. In general financing and all good as well. Look forward to brining my car back when it needs service. Especially due to Eddie Tamez. In general financing and all good as well. Look forward to brining my car back when it needs service. More
by joshuabors
September 05, 2024
Stan is an asset to your dealership. He is very customer oriented. He took good care of me. He is very customer oriented. He took good care of me. More
by yellowblurrr
Employees Worked With
September 05, 2024
Brandi took care of me from A to Z she vas very attentive , explaining any questions or doubts I had . She always makes me feel I’m at home and she’s one of many reasons why I always come back to Jessup ! , explaining any questions or doubts I had . She always makes me feel I’m at home and she’s one of many reasons why I always come back to Jessup ! Brandi thank you so much for all your effort your patience and experience ! Great woman ! More
by GCRUZ005
Employees Worked With
September 05, 2024
They charged me for a diagnostic and didn’t even ask me if I would approve it or anything. They just did it and then expected me to pay money. then wouldn’t let me have my car until I gave them $190 for a if I would approve it or anything. They just did it and then expected me to pay money. then wouldn’t let me have my car until I gave them $190 for a diagnostic that I didn’t approve!!!!! More
by skincutie4us
September 04, 2024
The app said 30- 1hr max on waiting . Took 4hrs. When I got there they told me 2hrs.. it actually took 4hrs. I was there from 8:30am-11:30am .. had I known I would have just gone for co Took 4hrs. When I got there they told me 2hrs.. it actually took 4hrs. I was there from 8:30am-11:30am .. had I known I would have just gone for coffee to kill time! More
by lxis92
Employees Worked With
September 04, 2024
It’s almost a pleasure to bring in a vehicle for service at Jessup, it’s so well handled. Yes, it’s actually a necessity, of course, but one that’s always well taken care of by a very competent service staf at Jessup, it’s so well handled. Yes, it’s actually a necessity, of course, but one that’s always well taken care of by a very competent service staff, from service desk to garage and back again. And, the valet travel service Jessup provides through Lyft and Uber makes it easy to accommodate in almost any circumstance. That, and the reasonable service rates, especially for regular service checks, means my primary vehicle has lasted far longer than I ever expected, and, frankly, I would likely stick with GMC in any case just to accommodate continuing service with Jessup. More
by shawnfarnsworth
