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Jessup Auto Plaza
Cathedral City, CA
1,571 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,571 reviews
August 28, 2024
The dealership was great, friendly staff. Had a good time there and easy check in process. I came for a cooking system flush When I got my truck back I had a little bit of coolant splash Had a good time there and easy check in process. I came for a cooking system flush When I got my truck back I had a little bit of coolant splash in my engine has and I had less coolant in my reservoir than when I got there. My reservoir was reading below the minimum line when engine is fully cooled down and barely above the minimum line when at operating temperature. Id say that's the only thing I didn't like. I don't want to have to drive all the way back to the dealer to get that fixed but I also don't want to spend money to buy extra coolant just to top it off. More
by mylesbakos97
Verified CustomerEmployees Worked With
August 28, 2024
Brandie is amazing! She was very attentive, informative and professional. Kept me update with everything pertaining to my vehicle! She was very attentive, informative and professional. Kept me update with everything pertaining to my vehicle! More
by crosem0814
Employees Worked With
August 28, 2024
Daniel was terrible with communication after vehicle drop off. He was so hard to get ahold of. Lots of miscommunication between the techs and Daniel, and I felt like what we were told wasn’t accurate. Ron wa off. He was so hard to get ahold of. Lots of miscommunication between the techs and Daniel, and I felt like what we were told wasn’t accurate. Ron was much better at communicating with us. We appreciated Ron’s efforts and assistance. We’re hoping our vehicle doesn’t have any further problems. More
by JMC
August 28, 2024
Absolutely fantastic experience! Ramiro was extremely extremely knowledgeable and professional. He made myself and my son feel very much at home and comfortable through the entire p Ramiro was extremely extremely knowledgeable and professional. He made myself and my son feel very much at home and comfortable through the entire purchase experience. We could not be more happy with the Jessup Family experience. More
by Anthony@marino.net
Employees Worked With
August 28, 2024
Met with professional and knowledgeable personnel for my 30K mile service.for my Silverado.Truck 30K mile service.for my Silverado.Truck More
by RPAULL327
Employees Worked With
August 28, 2024
Very effecient service, courteous and professional staff. Announced completion time met, and a ride service was offered. Announced completion time met, and a ride service was offered. More
by KENCFRESNO
Employees Worked With
August 27, 2024
Daniel was highly professional and courteous, a credit to the dealership, he earns my highest recommendation the dealership, he earns my highest recommendation More
by mikefromkin
Employees Worked With
August 27, 2024
Everything worked out as planned. Service was timely and my wife and I were very pleased Service was timely and my wife and I were very pleased More
by gdolenga
Employees Worked With
August 26, 2024
Hello, I received amazing service, Mr. Ron was very professional, he definitely delivers great services. Made my visit fast and easy. Especially having to have a rental for the day I was Ron was very professional, he definitely delivers great services. Made my visit fast and easy. Especially having to have a rental for the day I was in and out in no time. Very happy and satisfied with my service highly recommend. Thanks again! More
by CRUZ_CINDY15
Employees Worked With
