Back

Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
961 Reviews

961 Reviews of Jessup Auto Plaza - Service Center

Sort by
April 25, 2025

Amazing customer service. Every question and concern I had was dealt with immediately and to my complete satisfaction. I was struck by the fact that I received a follow-up ema More

by CANDREWS0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Working with Nelson and the Jessup Auto Plaza team made my car purchase so enjoyable. Thank you all so much! More

by leslie_pozole10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Sergio was great! He kept me informed on all of the repairs. Communication was great. More

by r.barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great service, Sergio kept me updated throughout the entire process, truck is running better than ever. Defiantly coming back for all of my trucks needs. More

by teli3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

After forgetting to install a paid part, I returned my car and it was serviced immediately. Although it was a big inconvenience, the service department fixed the issue in a short amount of time. I even go More

by stroud47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Very prompt and helpful. Did not try to sell me anything extra! Thank you Daniel More

by meayala4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I don't like it because they charge an extra three dollars if you use a credit card. More

by nancy.ditlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Don’t like the fee charge to use credit card and extremely busy so I recommend spacing out the reservations . More

by rubeszmoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
April 24, 2025

My service advisor, Daniel, was great! He got me checked in and out as promised. More

by rdisanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Overall very good experience, easy to book appointment. Confirmation and status all via text message. Very good all around. More

by lenfinegold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo