Jessup Auto Plaza - Service Center

Superior service and attention to detail. Ruben managed everything with professionalism and care. I am very pleased with my experience and with the outcome. Ruben managed everything with professionalism and care. I am very pleased with my experience and with the outcome. More

Great Service workers, Great Service Advisors. Very knowledgeable. They care about your vehicle and are very patient in listening to the issues and getting it taken care of . Very knowledgeable. They care about your vehicle and are very patient in listening to the issues and getting it taken care of . More

First of a ll I have two cars purchased from Jessup, a C2024 Cadillac XT4 and a 2020 Buick Encore (purchased used). I am very happy with both cars. Both cars have been service for an oil change etc. Th C2024 Cadillac XT4 and a 2020 Buick Encore (purchased used). I am very happy with both cars. Both cars have been service for an oil change etc. The agent whom I spoke with for both vehicles is David Anderson. He is very pleasant and very professional and both cars came out bright and shiny after their service and wash, I have dealt with Jessup for quite a few years and have had a good experience with Jessup. More

Sergio is so helpful and respectful. Always willing to answer my questions and if he doesn’t have the answer he looks it up. I appreciate his kindness and knowledge. Always willing to answer my questions and if he doesn’t have the answer he looks it up. I appreciate his kindness and knowledge. More

Car owners need advisor like Leo and the whole team in general. We never expected that they will still give us the special warranty/ies even if it’s obviously a clear money for the company since our car i general. We never expected that they will still give us the special warranty/ies even if it’s obviously a clear money for the company since our car is already past the supposedly warranty that we know of. If there was any, at least they’ve been very honest to give it to us. So thankful that our expectations did not happen which was, we will be paying a lot of money. More

Daniel was very helpful and provided great customer service. X y x a b c service. X y x a b c More

Had the best experience service advisor Melissa Gil is the best very knowledgeable great customer service the best very knowledgeable great customer service More

Received excellent service. Jessup Auto Plaza Cadillac has consistently provided me with top quality professional service over the years. Jessup Auto Plaza Cadillac has consistently provided me with top quality professional service over the years. More

Excellent job with courtesy and compassion and consideration. Car looks and drives as if brand new. consideration. Car looks and drives as if brand new. More

Fast customer service but technician did not reset counter for cabin air fliter or did not replace when I got in vehicle counter was still set at 46% life. Work order shows that it was requested and d counter for cabin air fliter or did not replace when I got in vehicle counter was still set at 46% life. Work order shows that it was requested and done.this was my only issue. More