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Jim Butler Chevrolet

Fenton, MO

4.3
7,766 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,766 reviews

March 05, 2024

The dealership service department diagnosed my issue of smelling antifreeze. They determined it was caused by a leaking water pump. It was repaired quickly. More

by chris.kost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Mar 08, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 05, 2024

Good Salesguy! The car wasn’t detailed well enough at all. Definitely need to hire new detailers who know how to work and actually put time into a vehicle. My vehic More

by kyliemilner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan k
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you didn't find the vehicle to your satisfaction. I will have your salesman reach out to you regarding this. We sincerely value your business and look forward to your next visit!

March 05, 2024

Great place to do business will be back for another deal . Thanks so much roy More

by belleville51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

March 04, 2024

Adnan was a rock star. Great experience with no issues. Tara did a great job with the financing More

by bdeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2024

Well, never bring my car back there . Kept car too long each time it was there. Was trying to get it to pass emmisions. .I’’d bring it in when they’d tell me and then they wouldn’t get to More

by Mamasue
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla She’s the only one I dealt with.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We are not in the business of throwing parts at vehicles. When your vehicle was in the first time and pulled for codes, the system indicated that you only needed two sensors. We cannot replace items that are not broken. We do not have the capacity to keep your vehicle inside at all times but it was brought in every evening per your request. There are only certain techs that can work on corvettes in our service department. It takes extensive training for a tech to touch a corvette in our service department. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 04, 2024

I took my vehicle in on Jan 20, 2024 they had it for 4 days, was told there was nothing wrong with my vehicle. I had to take it back 4 days after getting it back then they had it for a month because the b More

by sl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. Our records indicate that we had your vehicle so long because parts were on back order. Our records also indicate that your service advisor kept you up to date on the status of your vehicle. We do understand your frustration, however, we do not make the parts, therefore we are at the mercy of GM. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 02, 2024

Fast service . Friendly service associates who answered questions regarding my service on 2018 GMC Sierra! Thanks More

by TJ58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 02, 2024

Eric was very good . He answered all my questions that I had and even called me after hours to answer a question I had about the car I bought . Very customer friendly and More

by TLOCH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 01, 2024

This dealership is very reasonable and kind, they keep you informed every step of the way. They are there to help you spend less and save more! More

by twikoff1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 01, 2024

I will never take my car to them again and would not refer them to anyway. Took my vehicle to them to fix and spent 4k with them to get my car back worse then when I brought it to them. They tried to sa More

by cboyer5
Recommend Dealer
No
Employees Worked With
Kayla
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Our records indicate that you were sent an estimate and was able to approve or decline the repairs done. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

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