Jim Butler Chevrolet

There are numerous things that I was told the vehicle had that it didn't. A big one was it had lane assist. It does not. I was promised a 2nd key remote which I'd think would have come with a newer used that it didn't. A big one was it had lane assist. It does not. I was promised a 2nd key remote which I'd think would have come with a newer used vehicle. Nearly 11 months after purchasing this vehicle I've yet to receive it. I had originally contacted the dealership about purchasing a vehicle with less mileage from the online site. When I got to the dealership they said it was at another location. I felt "Bait & Switched" into this vehicle especially after I was promised these other things that I've NEVER gotten. I've avoided even going in for service after making numerous attempts to get the extra key especially. More

I was very pleased with the salesman Aaron they went out of his way to stay in contact with me through the purchase of the truck. I will definitely come back and see him if I need another vehicle of his way to stay in contact with me through the purchase of the truck. I will definitely come back and see him if I need another vehicle More

Jay was and the entire Jim Butler team were great to work it. Professional, and polite from the first phone call to delivery. it. Professional, and polite from the first phone call to delivery. More

I had bought a $77,000 zr2 from Jim Butler on 7/31/23. When I completed my GM survey I mentioned the 50 chips in the front of my new truck (only had 1000 miles on the truck). GM said they would fix it and When I completed my GM survey I mentioned the 50 chips in the front of my new truck (only had 1000 miles on the truck). GM said they would fix it and set up my rental and service date through Jim Butler. On 11/27 1 dropped off my truck. The service advisor verified with the service manager the work to be completed. The next day the service advisor called and asked if I could forward the email from GM. I forwarded the email within an hour. Day 2 the service advisor said they are having difficulty getting the work approved. I followed up with GM corporate and they assured that it was approved. Day 3 I was told that they would not approve the work. I spoke with GM 4 time over this three days. They said that they have not ever seen a dealership not complete work they have approved. I picked my truck up on day three. When I picked up my truck they held it hostage until I paid the $210 rental cost on the rental GM setup. The service manager was one of the most unprofessional people I have ever dealt with. Avoid using Jim Butler for your service work. They are dishonest and very unprofessional. More

Everyone was very friendly and work quickly. They told me what my car needed for repair They told me what my car needed for repair More

Everyone at the dealership were great! The transaction was quick and easy! I highly recommend the dealership! The transaction was quick and easy! I highly recommend the dealership! More

Great experience, I will never buy anywhere else again. Worked hard to meet all my needs Worked hard to meet all my needs More

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Everyone is very nice! Took longer than expected to get the deal completed. Took care of any issues. Took longer than expected to get the deal completed. Took care of any issues. More

Always helpful and got our vehicle in very fast for service. They did a great job. service. They did a great job. More