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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,627 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

November 19, 2023

The test driving, picking out a vehicle and then purchasing a vehicle was a fairly easy process and the staff was amazing. They make it all smooth and painless. Was very comfortable buying from them More

by nathanagegg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Thompson
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Nov 23, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 18, 2023

I was told it would be 60-90 minutes and it was over 2 hours. I was not informed about anything from my service agent and he was supposed to call me and never did More

by marcysinger5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
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Nov 21, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your honest feedback. We apologize that your visit didn't live up to your expectations. I will be sure to bring this to the attention of our service managers. If you wish to further discuss your experience with us, please reach out to our service manager directly at zhunter@jimbutlerautogroup.com.

November 18, 2023

Alex was great, worked with my husband and I on test driving the van and then allowing us extra time test driving. Mike, in Business Office was also wonderful to work with, allowing us to run and grab More

by sciteacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Miller and Mike Lawson
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Nov 21, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2023

Everyone is friendly and helpful. There is a large selection of vehicles and the one we selected was cleaned, gassed up and ready to go! More

by carolyns808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Gaulden
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Nov 21, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 18, 2023

Brian At Jim Butler was an amazing salesman. I made an out of state purchase and he made the process very easy and called to check up even a week after the vehicle was delivered. I highly recomm More

by mapplewhitejr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 17, 2023

Attetativr to customer needs and friendly. Great service department. Good follow up and fully answers any question or cocerns More

by jrbacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

November 17, 2023

Awesome service from both Jay and Stacy! Could not be any more satisfied. They are both an asset to your company. More

by wjonesmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 16, 2023

I finally bought a diesel and knew if it was going to be a Chevy, that I had to get it from Jim Butler Chevrolet for the BEST price!!! Great service from sales and financing for making it happen!!! This i More

by Rick.Lemar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 16, 2023

you all are great for everything. Did everything I asked for and made it convenient for me. More

by Michael p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis, Gene Wondell
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Nov 18, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 16, 2023

Great special service by Andrew, Parts Mgr. , and Dave, Customer Service Mgr. Jim Butler is the best!! Thanks, Mary Ann Hoeman More

by Ucacla
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew and Dave. See above.
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Nov 18, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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