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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

November 10, 2023

It is a friendly dealer ship they helped me get into the car I couldn't be more happy More

by terryenglish1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aron shoemaker
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Nov 14, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 10, 2023

Responsive sales and service personnel. Forty years of working with Jim Butler as automotive needs changed I was always treated with respect and accommodated my needs and interests. More

by mullgardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Osborn, Chris Saettele
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Nov 14, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 10, 2023

Employees checked me in very quickly and Service Technician went over my needs. Everyone very friendly. More

by donna.coats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 10, 2023

The service was very good and my vehicle was ready early. Everyone was very friendly and helpful. More

by greenjeans1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service Dept.
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Nov 14, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

November 09, 2023

My salesman Blake, made me feel very relaxed and at ease. He made the process very easy. I felt no pressure at all. More

by atboscia1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Welch,
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Nov 14, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 09, 2023

No communications on my truck repair until I call and leave a message they have had the truck for approximately four weeks. Need to hire Mechanics and not parts changers More

by Mayor_kimberlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
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Nov 14, 2023 -

Jim Butler Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 08, 2023

I thought everyone there was awesome. Answered all my questions and I was treated really well. Clean location. Salesman was very knowledgeable More

by marykoenig309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 10, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 07, 2023

Always a great experience! I have been going to Jim Butler for all my trucks and maintenance for years! More

by keithriehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 06, 2023

Treated us like family. Everyone explained in layman’s terms all paperwork involved with our purchase. We were told to come back if we needed help with snything. More

by trikerd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
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Nov 07, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 06, 2023

Stood by vehicle waiting for a service writer to contact me for over 10 minutes. Several writers were on their computers and one was texting on her phone. Writer eventually contacted me and said their compu More

by jfour70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know service writers name.
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Nov 08, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to bring your concerns to the attention of our service manager. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

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