Jim Butler Chevrolet

The service department is like a well oiled machine. It has been very efficient every time I’ve been in. It has been very efficient every time I’ve been in. More

Tony was great to work with would highly recommend him to my family or others to ask for him or his son my family or others to ask for him or his son More

Tyler was very helpful and sincere. Nice to do business . Took care of all our needs. Nice to do business . Took care of all our needs. More

The salesman Bryan was pleasant and informative without being pushy. The best new car buying experience I have had in my life (I am 71). being pushy. The best new car buying experience I have had in my life (I am 71). More

Matt is extremely knowledgeable and approachable. Caleb in management and Tara in finance where also very helpful and friendly. All of the staff were great and made the process of purchasing a new ve Caleb in management and Tara in finance where also very helpful and friendly. All of the staff were great and made the process of purchasing a new vehicle a pleasant one for me. Absolutely recommend Jim Butler Chevrolet in Fenton to anyone in the market for a new or used vehicle of any kind. More

Very cooperative and very thorough. Adnan was most helpful and very knowledgeable during our conversations. Adnan was most helpful and very knowledgeable during our conversations. More

Working with Brian was a great experience. He is very nice, patient and good to work with. Definitely recommend him to anyone He is very nice, patient and good to work with. Definitely recommend him to anyone More

Purchased a used 2022 car (with only 9,900 miles) and dealt with the usual antiquated sales schtick (e.g.. “Let me talk to my boss. I’ll try and get you the best deal..blah, blah.”). After 2+ hours of ba dealt with the usual antiquated sales schtick (e.g.. “Let me talk to my boss. I’ll try and get you the best deal..blah, blah.”). After 2+ hours of back-and-forth nonsense, we buy the car. However, we noticed the rear tire had a spare donut on it. Our sales guy, Ian, said they’d replace it, but the tire was on order. After a week, they replace the tire (awesome) and we drive up to get the car. As we get home, I notice the car is out of windshield wiper fluid. I pour the fluid in and it goes start to the ground. Straight. Through. Did no one check this before putting it out for sale? We then drive it to get gas and the low tire sensor comes on, but all the tires are filled perfectly. Ok, faulty sensor. It happens. We get home and I text Ian. He says to bring it back up, and then tells me everything will be fixed in a week. Another week goes by. Nothing. A couple days later, Ian says it’s all fixed. We get to the dealership, Ian tells me the windshield fluid part has to be ordered. Wait, I thought you said it was fixed?!? He said the part will be there in a week. It’s been 2 weeks and we’re still getting nowhere fast. Ian tells us to call the parts manager. After several calling attempts + left messages to/for the parts manager, we’ve heard nothing. Absolutely nothing. I have no idea if the part is even in. No one is telling us anything. It’s been a very, very frustrating experience that really could have been mitigated by just being honest and upfront with your customer. Just be transparent and communicate. I get that parts take time to order, but follow through on your sale to the end. Stop acting as if we’re bothering you and we’re the problem. We just want the issue fixed. That’s it. More

Friendly staff and great experience all together. I would most definitely recommend others to visit this dealership. I would most definitely recommend others to visit this dealership. More

Very helpful and friendly. They got me exactly what I was looking for. I would recommend them to all my friends. They got me exactly what I was looking for. I would recommend them to all my friends. More