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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,626 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

July 19, 2023

I’ve bought multiple vehicles from Jim Butler over the years. I’ve had nothing but great experiences More

by BRAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Gaulden , Alex Cox, Gene Wondell
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Jul 27, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

July 18, 2023

Given the dealerships I have dealt with since 1978, this is the best dealership I have had the pleasure of doing business with so far. More

by rlouisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Timmons (Service Department)
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Jul 20, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 18, 2023

They were prompt and ordered our parts and installed great. They are great. Love my truck More

by MCNSTL63125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Jul 27, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2023

Hmmm I'm not sure I can come up with 15 words but I'll try. Great place and friendly professionals! More

by tom39303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Jul 27, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2023

Was not happy with the service check in at all thought they handled themselves not very well More

by josgierer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
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Jul 20, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3002.

July 17, 2023

Good communication on repair process. Repair completed in estimated period quoted. Overall good experience for this repair. More

by stacylenzner72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Jul 20, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

July 17, 2023

Great Service. They did a great job. Very good service to my truck. They performed work very well. they gave me my truck back finished and clean. More

by LTBULB1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Jul 20, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2023

Bunch of b. s. about excessive parts charges and shoddy workmanship requiring return for corrections. Lost this customer’s future business. More

by tgrunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt
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Jul 20, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3002.

July 16, 2023

I would definitely go back and buy another vehicle from Jeff Hutchinson! He made the whole experience light and comfortable. David Sanders in financial made it relaxing and stress free. I have recommende More

by DMHATHX02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sanders and will give him 5 Stars
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Jul 19, 2023 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

July 15, 2023

I really liked the service there what is annoying is getting these surveys over and over I filled out a couple ignored a few and now this one More

by delauradowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that our surveys are annoying, however, this is how we ensure quality customer service. We look forward to your next visit! Take care!

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