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Jim Butler Chevrolet

Fenton, MO

4.3
7,709 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,709 reviews

July 31, 2023

Very pleasant dealership to work with. Brian Reis very nice and friendly would buy another vehicle from him in the future. More

by patbierman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 30, 2023

Great service. Shout out to Misty. Wonderful and kind. Made my experience great. Love Jim Butler. Misty rocks!! More

by harderron602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

July 29, 2023

Everyone was so nice and friendly, not only to the customers, but to each other as well. Also, definitely the cleanest dealership I’ve ever been to. More

by haileywilliams2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 10, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We hope to see you soon!

July 29, 2023

The staff was great and my salesman was excellent and very attentive and helpful with everything. More

by jprice2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer, Gene Wondell
Aug 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

July 29, 2023

The wait to get an oil change is insane. It would be a bit more bearable if I would at leat be able to do work but the wifi does work. I was running low on phone charge after being there a More

by JoVq
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We normally quote 90 minutes to 2 hours for our oil changes. After your talk with your advisor your vehicle waits in line for the next appropriate service tach. If you find this time too long, you are more than welcome to use our drop off service or take advantage of our complimentary shuttle service. We hope that our efforts to improve are evident in future visits.

July 29, 2023

Everyone there is very helpful and they treat you with the utmost respect. I love it there. More

by mushelp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
Aug 10, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

July 28, 2023

JIM BUTLER, ESPECIALLY SERVICE ADVISOR KIM HAUSMANN WAS EXCEPTIONAL. I HAVE ALWAYS HAD MY CAR SERVICED AT JIM BUTLER. THIS TIME, I SEEMED TO HAVE SOMEWHAT OF A UNIQUE ELECTRICAL PROBLEM, AND ALTHOUGH MY More

by sokolichtony324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 28, 2023

Great working with everyone there. Our salesman, Charlie, was excellent. The finance office helped us with buying the car. Our experience at Jim Butler was wonderful. More

by janetrusu
Recommend Dealer
Yes
Employees Worked With
Charlie Trimble 5 stars
Aug 10, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 28, 2023

Nice and friendly staff. Very flexible and not "in your face." Honestly best experience with a dealer. More

by mattgentile88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, don't remember last name.
Aug 10, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 27, 2023

It took time before I was passed to another person who tried to sell me things. More

by mbkilian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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