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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

June 16, 2023

I was very impressed by the professional, courteous and no-pressure style of my sales rep, Jay Gaulden. The entire dealership's atmosphere was fun and engaging upon arrival, and I could tell the staff real More

by G. K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

June 15, 2023

Great service, very friendly. Would definitely recommend to others! Have been s long time customer More

by LTLBEVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Gene Wondell
Jun 19, 2023 -

Jim Butler Chevrolet responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Jun 19, 2023 -

LTLBEVIE responded

ltlbevie@aol.com

June 15, 2023

Worked with Adnan on purchasing a new Bolt EV. He was extremely informative and knowledgeable while not being pushy/utilizing aggressive sales tactics. I came in planning to order a 1LT, and he More

by tsewell1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan
Jun 19, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 15, 2023

dropped the car off was told it would be three days turned out to be 15 days More

by Markowski007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Jim Butler Chevrolet responded

Thank you for leaving your feedback. We apologize if your experience didn't live up to your expectations. Our records indicate that we made you aware that it would be 3-5 business days to get your vehicle diagnosed. And he lived up to that expectation. From there we have to order parts and complete the repair. Our records indicate that you dropped the vehicle off on 5/26/23, we diagnosed the concern by 6/1/23, and we called to let you know the vehicle was completed on 6/7/23. In speaking with your service advisor, I learned that he was in constant contact with you during the entire process. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

June 15, 2023

Good dealership to deal with , was a little disappointed about my trade in value especially after seeing what they are wanting for it from the dealership , however they were more helpful than others I had d More

by Chancewashere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terra in finance
Jun 18, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 14, 2023

Best overall dealer experience I've had in a very long time. The entire process, from initial contact to driving the new vehicle home, was top notch. More

by scottpeters0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Jun 15, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 14, 2023

Great experience with a very friendly and professional team at Butler. I will definitely recommend Justin anyone looking for a new Chevrolet or late model preowned vehicle. More

by PC Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 14, 2023

Had an appointment for oil change and tire rotation per vehicle sales agreement. They did the oil change but didn't rotate the tires as I took pictures of tire locations before taking the vehicle in. Also More

by bilesdon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. We hope that our efforts to improve are evident in future visits. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

June 14, 2023

I’m very unhappy and disappointed and dissatisfied with the vehicle and service . I do not feel safe driving my vehicle More

by ROXIESELLERS675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky -
Jun 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you would like to tell us more about your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

June 14, 2023

Jon Osborrn went above and beyond what a salesperson should do representing Jim Butler dealership! Even stayed after his work hours to complete the sale! More

by voegtledon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Osborrn
Jun 18, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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