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Jim Butler Chevrolet

Fenton, MO

4.3
7,630 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,631 reviews

May 19, 2023

I purchased new Toyo Open Road A/T3 tires for my Trail Boss, service installed them the next day after they arrived. They are much quieter than original Duratracs. More

by greg.a.jansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 19, 2023

I felt really comfortable with the service I got everything went smoothly. Thanks for all the help More

by MARCELLAMALLOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
May 23, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 18, 2023

I had a great experience with Jim butler they gave me a great price on a Silverado 1500 LTZ my sales person was Rickie great guy top notch. More

by nations_wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie
May 23, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 18, 2023

Brought car in since last year for the same issue, have to bring it in again. More

by Dezonsun
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
May 23, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you're having this continuing issue. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

May 18, 2023

Everyone was kind and had a smile on their face. Very nice people there would recommend! More

by heathermorff90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Lavin
May 23, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 18, 2023

Sales rep Brian Reese was very helpful and would constantly follow up to see we were getting what we were looking for More

by JEFFSAFRIET
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gilliland
May 23, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 23, 2023 -

JEFFSAFRIET responded

Great job from Brian everyone we seen asked to help or if we were being helped. All associates very friendly. Good job Jim Butler Chevrolet

May 18, 2023

I was greated with a smile and my vehicle was taken care of with no issues. The waiting room was clean and stocked with refreshments. I will be returning for my future oil changes thank you. More

by patriciahensler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
May 23, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 18, 2023

Adnan was an amazing person that helped me through the process of buying a car. I cannot thank him enough for his patience and respectfulness. He made this process smooth and and easy for me. Thank you Ad More

by Jacobr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic
May 23, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 17, 2023

My new car purchase was one of the best experiences ever. From beginning to end Bryan did everything in his power to make sure I was happy. I left with my new car and a giant smile on my face! You should hav More

by cindyleesmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
May 19, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 17, 2023

I waited over two hours for an oil change and tire rotation with an appointment that I made almost two weeks in advance. Finally, the person I worked with never told me the cost of the services until More

by dixta19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
May 20, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns about communicating prices. As your wait time is concerned, we completely understand and agree that this is unacceptable. While we also understand that this is not your problem, we had scheduling errors that we are working diligently to correct. We have noted your account for 20% off your next oil change and a free tire rotation if you are willing to give us another chance.

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