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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

April 06, 2023

You all should be made aware of your sales associate Bryan Palmer excellent demeanor and courtesy and the willingness to go above and beyond the regular interaction. I just that everyone could experienc More

by missdrew91986468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
Apr 07, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 06, 2023

The staff at Jim Butler Chevrolet are friendly and not pushy. Jay is helpful and flexible as we went thru the process of figuring out exactly what we wanted in a new vehicle. Tara was informative, helpi More

by sczd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Lavin
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again! Thank you very much for your business and your recommendation!

April 06, 2023

great experience everyone helpful. they found the truck i wanted in the right color and it was ready to go when i signed the pa More

by chutchinson1208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! Welcome to the Jim Butler family!

April 06, 2023

This was a good experience all the way around. The salesperson had plenty of time to address all my concerns. This was certainly a great experience & I’ll be back to this dealership. More

by ewessel2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Palmer
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we look forward to working with you again! Welcome to the Jim Butler family!

April 06, 2023

good over all a few small issues. ..nothing serious....chev corp on service policies could be better More

by jelek49020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're sorry you didn't have a 5-star experience but we do understand that it may be on policies outside of our control. If you would like to discuss further, please reach out to us at toden@jimbutlerchevrolet.com.

April 06, 2023

Jeff was great! Went above and beyond to make the sale and make things right. Process was smooth. Only complaint is whomever “borrowed” the truck smoked in it and More

by schafer80m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Jim Butler Chevrolet responded

Wow, that is certainly embarrassing and we sincerely apologize. We want to make this right and show you that we really do care about our customers and the vehicles we sell. We would like to offer you a full detail of your new vehicle and want to help turn this around to the best of our ability. We will have one of our Sales Managers reach out to you today to discuss and (hopefully) set up a time to get you taken care of.

April 05, 2023

This is in progress. I hope this score goes up, but we have spent $2400, have been without our car two weeks and have had zero results. The service center is trying to More

by JWALSH2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton
Apr 07, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. Our records indicate that your vehicle is back in service, and we are getting the issue resolved. Our records also indicate that you spoke with the advisor and the manager yes terday (4/5), and our game plan is to send the cylinder head sent to be inspected and we would credit some of the last repair to the new repair. I will be sure that your advisor keeps you up to date on your vehicle going forward. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) -717-3030.

April 05, 2023

They got me in quick and replaced the pinon shaft seal, looks good now, I will drive it this weekend and let you know. Thanks for your help. More

by Treehouse62298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt -5starr, Gene Wondell
Apr 07, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 05, 2023

Jay and team were A+ from start to finish. Would highly recommend Jim Butler for all your car buying needs! More

by ZAR.TOOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Jen Vawter
Apr 07, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 05, 2023

We were pleased with the purchase of our vehicle. They even brought it to our home. More

by jpbriscoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic
Apr 07, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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