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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

March 27, 2023

I really did have a great experience with everyone I was in contact with. Everyone seemed extremely helpful, knowledgeable, and nice. I appreciate the way things were handled in love. This dealership seems More

by jeffeastham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
Mar 29, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 27, 2023

Great, on Time and didn't feel rushed. I'll be back next time! Thanks More

by kyleramsey728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Scott Johnson, Gene Wondell
Mar 27, 2023 -

kyleramsey728 responded

:)

Mar 27, 2023 -

kyleramsey728 responded

:)

Mar 27, 2023 -

kyleramsey728 responded

:)

Mar 27, 2023 -

kyleramsey728 responded

:)

Mar 29, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 27, 2023

The customer service is great, but the mechanics just don’t seem to care. This is the 2nd time bringing my Tahoe to get oil changed. Also 2nd time they missed putting in oil and spraying over the engine More

by scubasteve1472002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merric
Mar 29, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. I will be sure to speak with the service manager regarding your concerns. Please come see us for any future needs.

March 27, 2023

The People there are great; Jim butlers prices are insane now. Not okay. Very disappointed in the price gauging, as I’ve used this dealership for both buying my cars and maintenance-ing my cars. I may have t More

by torimakala16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 30, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you found our prices to be too much. We assure you that we have done our research and our prices are competitive to the other dealerships in our area, including Dobbs. If take a look around us everything in our climate is going up, including the price of oil. If you wish to further discuss your visit, please reach out to our Service Manager Gene Wondell at (636) -717-3030.

March 27, 2023

Staff is professional and very courteous. Easy to make appointment. I waited for my car in their comfy lounge and appreciated the hot tea and bottled water. More

by kittyconroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 30, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 27, 2023

The people and dealership were great. The Traverse that we ordered was stuck in Wentzville on a trailer for over 2 weeks and we couldn't wait any longer as my DIL's motor blew. Bryan (sal More

by barbmarco63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan ? in sales
Mar 30, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

Brian L the salesman was great and knows his business 👍👍👍👍👍 service department was good also More

by RONKRASSINGER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian luganes
Mar 28, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 25, 2023

Everyone was very helpful and patient even when I couldn’t make up my mind. More

by linnyhulsey8882
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Justin Willis
Mar 28, 2023 -

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

March 25, 2023

This was my first experience with a big dealership and I did have a good experience the sales people were accommodating informative and made sure they went above and beyond to take care of their customers I More

by denisebodle0713
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew with the Fenton store
Mar 28, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2023

Went in for a recall on my airbag cracked my dash said he had a video of it. I got there they couldn’t pull it up on camera. The original service manager was very much an xxx would not buy nothing from Jim B More

by josephdworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 30, 2023 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave your review. We are asking that you remove this review. When you arrived to speak with Zach, our service manager, you stated that you were in a bad mood when you spoke with the service director and refused to look at the footage. Now you're saying that we couldn't pull it up when it was available when you were here. We are more than happy to email you the footage, however, we are asking that your remove this false review.

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