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Jim Butler Chevrolet

Fenton, MO

4.3
7,759 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,759 reviews

February 07, 2023

Hands down the best dealer experience I've ever had. Extremely knowledgeable and professional staff that was nothing short of a pleasure to work with. 100% will be looking to by my next vehicle from Jim More

by dero908
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri Pletka, Alisha Dibley, BOB SCHNEIDER
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 07, 2023

Done with Butler. Had appt. on Monday which took 2 weeks to get. Called on Wednesday before which was a snow day and asked if they had any cancellations and they said More

by rickdmcarthur
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 06, 2023

I have purchased 4 out of the last 5 vehicles from Jim butler in Fenton and never experienced what I did during this purchase. During the sales with Tony Palmer, when I advised him that I needed to leave More

by scotthu99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in Finance
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with the appropriate management regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 06, 2023

It’s a really good dealership and I always enjoy going there for service or new vehicles. More

by Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!

February 04, 2023

First question was about Scott Johnson, didn't deal with a Scott Johnson. Had a good experience with Jim Butler. First Chevy purchase in my lifetime. More

by kruldaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

February 04, 2023

Very satisfying yes yes yes yes yes yes yes yes yes yes yes yes yes More

by radake1
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Lindsey Chaney
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

February 04, 2023

Ian Jackson is a rockstar! Highly recommend! Quickest smoothest deal I’ve ever gotten at a great rate and price as well! More

by handymidwestroblaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

February 04, 2023

Robert has been amazing! He sold me and brand new Chevy Equinox and found one to every specification I wanted! He was so patient and helped find exactly what I wanted. More

by Mthebeau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 04, 2023

As a new customer, I was pleased to get my car in quickly for servicing. Everyone I worked with was professional and helpful. More

by MFama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 04, 2023

Truck was there almost 6 weeks for repair I ask about gm trade assistance or buy back. Never got back to me. Only 6000 Miles on truck. Still have a problem it. More

by terrywichern
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saettele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt did all he could. GM part of the problem. , Gene Wondell
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. In our experience it is very difficult for GM to buy a vehicle back. We suggest contacting our vehicle exchange program to see what we can offer. If you wish to further discuss, please reach out to me directly at toden@jimbutlerchevrolet.com.

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