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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

January 18, 2023

They made me a great deal on the truck my wife and I both loved! More

by Nick W.
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Jan 22, 2023 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2023

My salesman Brian was very good at his job and convinced me to purchase a nicer vehicle than I had really been in the market to buy. Unfortunately then I ran into the finance department. There I experienced More

by mosteve1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the finance director regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevroelt.com. We truly value your business and look forward to your next visit.

January 17, 2023

Good job toward in and out service love the promptness keep up the good work More

by LOVETTADAVIS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jan 22, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2023

I was referred to Jim Butler by a friend of Tim Rhame's. Tim set me up with Matt and made the process incredibly easy. He helped me find a gorgeous truck, trade in my car, and set me up with everything I ne More

by houstonsouthard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 16, 2023

Ian made the process super simple and was very helpful. He explained all the details and got me in a newer vehicle than I ever could have hoped for. 10/10 More

by ironshot12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

January 16, 2023

Service department was terrible huge lack of communication called multiple times leaving messengers and no one would ever call back like working on my vehicle was a big hassle More

by rickeybolin1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Jan 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your service advisor's lack of communication. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlchevrolet.com. We look forward to your next visit as we hope that our efforts to improve are evident in future visits.

January 16, 2023

Did very little to help out or to help us. Had the vehicle towed to a different Chevy dealership who helped us out and was half the cost to repair. They saw a they had a great customer and wan More

by Tlizzy0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

January 16, 2023

Great service, Brian was easy to deal with going over everything via text and call. Financing took to long to get through. Need to speed that up More

by aclayc6
Recommend Dealer
Yes
Employees Worked With
Brian and Kelly
Jan 22, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

January 15, 2023

I arrived around 2ish and was done by 4ish. I had required documents and told them I wanted a SUV with low mileage and with warranties. awesome experience More

by lstarks1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Jim Butler Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! Hi, thanks for taking the time to leave a review.

January 14, 2023

Robert Mason is amazing to work with, I would definitely recommend working with him and I will return in the future!!! More

by buckyj_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Jan 16, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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