Jim Butler Chevrolet

The employees are the best here! Everyone deserves a raise! They always go above and beyond to accommodate me. Kayla and Jim John your a spectacular. Thank you for all you ❤ do! Everyone deserves a raise! They always go above and beyond to accommodate me. Kayla and Jim John your a spectacular. Thank you for all you ❤ do! More

My service rep, Kim, followed through with informing me when back order part arrived to schedule work to be completed. I was able to schedule an appointment for the following day when I called back. I go when back order part arrived to schedule work to be completed. I was able to schedule an appointment for the following day when I called back. I got my vehicle back prior to expectations and was able to easily arrange payment and pickup with no hassles. More

Fantastic experience. Even after the sale they take care of their customers. I highly recommend this team. Go see Fuzz! Even after the sale they take care of their customers. I highly recommend this team. Go see Fuzz! More

Mike Collins the salesman did a great job, he was very helpful and we would use him again. helpful and we would use him again. More

I brought my 2020 trail boss in for the 4th time for the same issue. My tuck won’t start and goes into power save mode and he check engine light comes on. The fist time was at 400 miles! The 3rd time you re same issue. My tuck won’t start and goes into power save mode and he check engine light comes on. The fist time was at 400 miles! The 3rd time you replaced my battery. Less than 1 year later my truck won’t start again and went into power save mode with check engine light on again. 7 days later I get a phone call that all they are going to do it put in a new battery. The battery was less than a year old. Not only did they not fix the actual issue I was CHARGED for a new battery and I was charged for a rental car even though my truck sat there for 7 days before they looked at it. So now I’m on my 3rd battery with less than 40,000 miles on my truck. You would think they would try and find what the actual issue is that caused the batteries to go bad so fast but no, just kick the can down the road and band aid the problem until next time. I only buy new trucks so I don’t have to deal with these problems but this truck has a real issue and no one there seem to care and do the right thing by fixing it. All I want is my truck fixed! I currently have two Chevy’s and I will never buy another one or have it serviced the Jim Butler again. The worst experience I have ever had at a Chevy dealership. More

My key fob would not work, and I had forgotten the procedure for getting in and starting the car. A very nice woman in the service department talked me through it and scheduled an appointment to get t procedure for getting in and starting the car. A very nice woman in the service department talked me through it and scheduled an appointment to get the fobs checked out and fixed. The problem was fixed the same day as my appointment. More

As always the shop personel were very polite and knowledgeable. I wish my Silverado was living up to expectations but it's not. I spent $175 for trouble shooting an OnStar warning about the brake sy knowledgeable. I wish my Silverado was living up to expectations but it's not. I spent $175 for trouble shooting an OnStar warning about the brake system. It's not the first time I've had problems with the brake system. Unfortunately it was a false warning. Of course this is not the fault of Jim Butler. I no longer trust the safety of this vehicle. Especially when towing. Jim Butler is a top notch dealership. It's the quality of your product that's lacking. More

Incredible service - incredible team. Top notch experience every time. This type of service so what will keep me a JB Chevrolet customer for a long time. Top notch experience every time. This type of service so what will keep me a JB Chevrolet customer for a long time. More

It was very smooth sailing buying a car there and the salesman did an excellent job. salesman did an excellent job. More

Truck sat forever waiting on parts. Then they give it back with the gas light on. I filled the rental up and they left me on E for pickup. Just not great service Then they give it back with the gas light on. I filled the rental up and they left me on E for pickup. Just not great service More