Jim Butler Chevrolet

Incredible service - incredible team. Top notch experience every time. This type of service so what will keep me a JB Chevrolet customer for a long time. Top notch experience every time. This type of service so what will keep me a JB Chevrolet customer for a long time. More

Very pleasant new car purchase experience. Super simple. Great staff. What else can I say. Super simple. Great staff. What else can I say. More

Staff always pleasant to work with. Vehicles routinely serviced ahead of estimated time. 2015 Equinox and 2013 Silverado W/T both were in for recalls. All went well. Vehicles routinely serviced ahead of estimated time. 2015 Equinox and 2013 Silverado W/T both were in for recalls. All went well. More

Wonderful, helpful, friendly. I will definitely pass the good word Along to everyone e I know. Thank you! I will definitely pass the good word Along to everyone e I know. Thank you! More

Wouldn’t tow car due to Jim butler improperly installing tire and not owning up to it tire and not owning up to it More

I don’t know how much profit a dealer makes on a car. Like everyone else were just trying/looking to get what we think is a fair trade or purchase. We hit a snag on our old car, nice vehicle, that shocke Like everyone else were just trying/looking to get what we think is a fair trade or purchase. We hit a snag on our old car, nice vehicle, that shocked us when we found out. Undaunted, Matt and a sales manager stepped up, made us what I believe was a fair offer, considering issues, and we sealed the deal to everyone’s satisfaction. Stacey was polite and engaging and he moved swiftly knowing we didn’t want any extras and due to the fact we were paying cash for the difference. We appreciated his efforts. The dealership? Very well trained staff in every way you can think of regarding interactions with the public. We appreciate that too. I probably should have talked with then a long time ago but it’s tough to overcome brand loyalty. We’ve owned many, many Fords. Butler will always get first shot going forward since this is now our 4th Chevy…we weren’t “sold” a vehicle. We were sold on the service as well as the car we purchased was 1st on our list. We didn’t even bother going elsewhere. More

Price increases on oil change/basic maintenance have gone up too much. I will likely start going to an independent shop for repairs and maintenance. up too much. I will likely start going to an independent shop for repairs and maintenance. More

Very bad experience with the service department did Not do what was expected & not cooperative do what was expected & not cooperative More

Came in for a oil change only and waited in lobby for 3 hours for car to be returned. hours for car to be returned. More

Yesterday at 11:45 a. m. we called the dealer because our keys got locked in a running Impala and alternate key fob did not have a battery. Parts Department stepped us thr m. we called the dealer because our keys got locked in a running Impala and alternate key fob did not have a battery. Parts Department stepped us through how to gain access to key opening hidden in door handle. He was very patient with us and stayed on the phone until we got the car door open. Truly nice human being!! We love that guy!! Really appreciated the kindness at Jim Butler Chevrolet. More