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Jim Butler Chevrolet

Fenton, MO

4.3
7,642 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,642 reviews

August 27, 2022

I sent my 17yr old up there with his truck for the airbag recall. He told me everyone was nice and no one tried to tell him he needed additional services etc. More

by jennharris04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

August 26, 2022

Customer friendly dealer with a good selection of trucks to chose from. Jim Butler stands by what they promise and Salesperson Brian is great to deal with. More

by ryan.valentine2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jim Butler Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2022

Great service, quick turnaround. Made an appointment and got in as soon as I got there. More

by DYLEE516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

August 26, 2022

Simple and easy transaction. No surprise fees or charges about the msrp. I would recommend. More

by jrogers2449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Aug 29, 2022 -

Jim Butler Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 25, 2022

I was super happy find there was a new Trax available the day I came in More

by lgibson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 25, 2022

On July 29th 2022, Picked up truck around 4:30 pm, noticed broken 12v plug in dash, told them and was taken back to parts and they ordered one, hasn't been fixed yet! Took truck home parked it until More

by toti50167
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gene Wondell
Aug 29, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to update your review. Our records indicate that your outlet cap is in. Please reach out our service manager Gene directly at 636-717-3030 to further discuss your options.

Aug 29, 2022 -

toti50167 responded

Keep it, I don’t want to bring my truck into your business to have it tore up again. My truck was in better shape before you worked on it.

August 25, 2022

You all do a great job all the time for me . Keep up the good work More

by john.r.hesskamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

August 25, 2022

Service was excellent friendly respectable workers. Had excellent service didn’t need to wait that long. They went got my car for me very courteous very helpful very polite. More

by webjan6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley, Lindsey Chaney
Aug 29, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

August 25, 2022

You should revisit what the word service means! Learn how to say thank you as well. I won't be recommending your business. More

by mike.t.schroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wyatt
Aug 29, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

August 24, 2022

Very efficient with explaining everything and communication was good. Jim butler always get me right when it come to my car. More

by KIARA1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Aug 28, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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