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Jim Butler Chevrolet

Fenton, MO

4.3
7,684 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,684 reviews

September 01, 2022

Once again an excellent experience. My salesman was very professional and diligent. This is my 2nd vehicle. More

by mebrooks25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 31, 2022

I felt very unwanted at Jim Butler. From the moment I walked in the door, Service Rep, Justin, was more concerned about where our vehicle was purchased then what was wrong with it. More

by iwalkthethinblueline
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Gaulden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you feel this way. It was not our intention for you to feel this way. After speaking with Justin I learned that he was asking you this question to see about what warranties that you had on your vehicle. He sends his apologies. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

August 31, 2022

Manager is rude. Didn’t get everything done that was scheduled to be done. They washed my truck to ceramic coat and tailgate is still dirty. Overall xxxx poor departm More

by bobbyjwilsonjr
Recommend Dealer
No
Employees Worked With
Andrew Scholfield. Sales
Sep 06, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If there is something that you would like for us to reinvestigate or if you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

August 31, 2022

It was a relatively stress free experience due to the great service of the salesman Mr. Steele. More

by reishi.robato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley, Mike Steele
Sep 05, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We hope you have a great day!

August 31, 2022

The service was great and my car was out in a timely manner I would recommend them More

by janaye1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 05, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

August 30, 2022

They were very curtious and knowledgeable about all my really stupid questions. This review is pointless More

by nickantonbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Sep 04, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2022

Robert always does a terrific job! He seems to care very much about his customers. I always recommend Jim Butler Chevrolet to my friends and family. When it’s time for another vehicle More

by mike.l0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Sep 04, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 29, 2022

Great service! Better than I have experienced anywhere, including all the "luxury" brands. Highly recommend. More

by mike@chemagency.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Aug 29, 2022 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2022

From the minute we arrived we met nothing but friendly, helpful people. Our salesman Brian was very knowledgeable with any questions we had. Kelly completed the paperwork part and made this transaction qui More

by daswindle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Aug 29, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 29, 2022

Service was great. Job done on time and looks great. Parts department was also great to work with to get the parts I wanted. Kayla did a great Job More

by SLDDIERKES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Sep 04, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Please don't hesitate to reach out to us if there's anything more we can do!

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