Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,647 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,647 reviews

July 13, 2022

Very kind people that will work with youI love my Chevy Trax Thank you Jim Butler! More

by maryannkunz61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian he was my sales person I give him 5 stars he should be at the top of sales list, Chris Brinley
Report | Print
Jul 14, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jul 14, 2022 -

maryannkunz61 responded

maryannkunz61@gmail.com

July 13, 2022

Took a week to get my truck in, then another week to even diagnose it, then another full week until it was repaired, leaving me without a vehicle for two of those three weeks. No loaners. More

by DFROMMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. And also that our procedures weren't properly explained to you. Your appointment time is not for your vehicle to be worked on. This time is set aside for you to speak with your advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits in line for the next appropriate service tech. When a vehicle comes in with a concern other than routine maintenance it is required to go to a journeyman tech. At the time of your appointment the journeymen were out 5-6 days. We are diligently working to improve our customer wait times. We are concerned about your comment that states that there were no loaners. Our records indicate that you took a rental for this appointment. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 13, 2022

Excellent service, they seem to be very customer driven. All the employees where very professional and friendly. More

by ANDREW.MARINO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 13, 2022

I am very pleased with the service received from Jim Butler! They are always great to work with! More

by Watkinsngabby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Report | Print
Jul 14, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 12, 2022

Excellent service! Kim service advisor was wonderful, she listened and took care of everything, wonderful service! More

by KREIGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 12, 2022

Mike was able to help get me into a car with no credit/ down payment and with a not so bad monthly payment.. I can’t appreciate them enough! Loving my new (to me) car! More

by geanna.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley, Mike Steele
Report | Print
Jul 12, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 12, 2022

My salesman Jeff Hutichison showed genuine care and taught me about my vehicle. He is not an average sales person he loves cars and people too. Best experience buying in my life and I’m 63. More

by gpittroff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn who answered phone was excellent
Report | Print
Jul 12, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 12, 2022

Jim Butler Chevrolet is conveniently located for me and has worked on both my GMC trucks over the last 5 years and has done good work. More

by TSCHMITZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Report | Print
Jul 12, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! Thank you again for the great review!

July 12, 2022

Over 2 hours for an oil change with an appointment. Oil prints on 3 of my doors, center console, my free carwash will come in handy More

by johncmcsweeney
Recommend Dealer
No
Employees Worked With
Wyatt did a Great job
Report | Print
Jul 14, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your vehicle was left in this state. We would be happy to wash and detail it for your inconvenience. If you would like to set something up please reach out to me directly at toden@jimbutlerchevrolet.com.

July 11, 2022

The Service on my car was great! Wait time was minimal. Staff members were very friendly! More

by PMIKEHOEHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Jul 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

1
...
274
275
276
...
765