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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

June 10, 2022

Great, responsive service. They were quick to get me in and help me find a rental car. More

by daveandkelly6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt, Melissa Perez, Mike Johnson, Gene Wondell
Jun 13, 2022 -

Jim Butler Chevrolet responded

Hi. It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 10, 2022

They got me into a car that day. It was great working with them thanks More

by charleyhorse397112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley, Mike Steele
Jun 13, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2022

Make an appt and still didn’t know what was going on for 3 days. After diagnostic testing , only a plug had to be changed More

by sahndi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyla
Jun 09, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Thank you for the high star rating. I will be sure to speak with the service director regarding the communication. Please let us know if there's anything else we can do for you.

June 09, 2022

Great communication from my salesman Brian Ries. I had to wait a bit for my truck and he totally kept me up to date on its ETA. When I arrive to pick up my truck he was very thorough and explain it More

by afinetunedroom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schneider
Jun 09, 2022 -

Jim Butler Chevrolet responded

Congrats on your new vehicle! Thank you for taking the time to leave your feedback and also for pointing out some of our staff that helped make this a great experience from you. We are so glad to have earned your recommendations. We are here with the same great service the next time you need us.

June 09, 2022

Very polite, very knowledgeable, The place seem to be very clean, If I had a question there was somebody that would answer my question and be very patient with me More

by mrayfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2022

Took my vehicle in for a safety recall on my airbags. Service was completed in a timely manner. More

by CADLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Perez, Gene Wondell
Jun 09, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feed back. We are glad that everything was completed quickly and to your satisfactions. We hope to be of service to you in the future!

June 08, 2022

My favorite dealership! They treat me so well and I will drive far just to get my services completed here at the Fenton Location. More

by rebecca.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla, Melissa Perez, Mike Johnson, Gene Wondell
Jun 09, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

It is a very busie place. I swore a few years ago I would never go here, because I had a very bad exprenice here. My son convinced me to try it again. Brain was not pushie and More

by jjnumber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jun 09, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 08, 2022

I was a little perturbed having to leave my one and only car because I had to make an appt. The engine light came on and was told it would take 24-48 hrs. before diagnostic testing could be done. All they e More

by sahndi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- Kyla
Jun 09, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 08, 2022

They are always nice here and let me know exactly how long I will have to wait. The waiting room has plenty of seating and refreshments. More

by athena_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jun 09, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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