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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,624 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,624 reviews

March 30, 2022

I got there about 7 am and left there at 8:15am They did a great job. More

by DT1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!

Mar 30, 2022 -

DT1706 responded

Dt1706@aol.com David taylor

March 30, 2022

Great dealership. Had my vehicle there early and it was no problem. Was done in a reasonable amount of time and was treated well when I picked it up. Glad I bought it More

by m_hofman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Melissa Perez, Mike Johnson, Gene Wondell
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Mar 30, 2022 -

Jim Butler Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 29, 2022

Donnie Reckert Made our Experience buying the new car easy and pleasant. No pressure and willing to go beyond the job. More

by brds54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert
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Mar 29, 2022 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

March 29, 2022

My experience with Jim butler was more than wonderful I’m now in the truck of my dreams I couldn’t ask for anything more thanks to everyone tht made this possible More

by ralphjones.rj16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
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Mar 29, 2022 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

March 29, 2022

Amazing service and was very helping in helping get my car. Would highly recommend them More

by irishdaddy_bomb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Mike was able to ensure that you had such a great experience with us. We hope you enjoy your new car for many years to come!

March 28, 2022

The people there are incredibly rude. The managers and service guy Derek all attacked my fiancé after refusing the tell us who worked on our car and what all they did. We bought a car tha More

by stacjohn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek , Mike Johnson, Bryan Mueller, Lindsey Chaney
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Mar 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. Unfortunately, we have to ask for you to remove this review as this review reflects our Crestwood location. This platform is for the Fenton location. We are sister companies under the same parent company not one and the same. I will, however, forward your concerns to the appropriate management.

March 28, 2022

Courtesy driver was on time and very polite. Check out was reasonable and timely. Friendly people. More

by LOUISEGAYNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weltig
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Mar 29, 2022 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! We hope to really wow you and earn 5 stars for your next visit!

March 28, 2022

ALL the staff is friendly, courteous and helpful! Love this place and will continue to purchase vehicles from Jim Butler Chevrolet! More

by sue.lohman1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
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Mar 29, 2022 -

Jim Butler Chevrolet responded

That's great to hear, Sue! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

March 28, 2022

Bought a new Traverse and without question, working with Caleb was the most flawless purchase my wife and I have ever made. Can't say enough. Thank You! More

by gjstokes
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
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Mar 29, 2022 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

March 28, 2022

Made a 8 AM Friday appointment for a 5 hr job, took 5 1/2 days!!!!!! I even supplied them with the service bulletin. More

by dkboy489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
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Mar 29, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. When our service department receives a request that is outside routine maintenance it is required to see a journeyman tech. Our journeyman techs are currently 3-5 business days out. We are diligently working to improve on our customer wait times and hope that our efforts are evident in future visits. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

Mar 29, 2022 -

dkboy489 responded

Should have told me that right off the bat. Service bulletin sys no need to diagnose just replace fluid

Mar 30, 2022 -

Jim Butler Chevrolet responded

Thank you for your reply. We still have to diagnose your vehicle in case there are other issues. It is our responsibility to do our due diligence and insure your vehicle is safe and secure for driving.

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