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Jim Butler Chevrolet

Fenton, MO

4.3
7,647 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,647 reviews

January 25, 2022

It was a very pleasant visit. All the salesmen were very attentive and helped with questions I had. Same goes for the gentleman in the finance office finishing up on paperwork. Jim Butler had exactly what More

by km_lvngstn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Donnie Reckert
Jan 25, 2022 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 25, 2022

This dealership offered the best experience when purchasing my used Ram 2500. The staff was friendly and went out of their way to make me and my family comfortable during our time there. More

by jason.wieners
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Wow, we're glad you had such a wonderful experience with us! We hope to see you soon!

January 25, 2022

They have always been very friendly and knowledgeable. And they provide transportation to and from work so I don't have to wait and miss work. More

by DMNORTH2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2022

Stacy Thornton was outstanding. Alex Cox was the Stacy Thornton was outstanding. Alex Cox was the stereotypical car salesman - derogatory, insulting, and arrogant. Lack of of other options at More

by j_t_davidson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jan 25, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. Our entire team works hard to work with your budget and get you the best deal, we apologize that you didn't find this to be the case during your visit. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com.

January 25, 2022

Service Department Andrew, must have been trained by Service manager Gene... Both displayed a complete lack of professionalism and etiquette. I was furious with how I was handled by both of them. This w More

by JTINMAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Johnson, Gene Wondell
Jan 27, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I would like to assure you that this is not our culture at the dealership. I will be sure to speak with the service director regarding your concerns. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

January 24, 2022

Bill was very professional and gave me some wonderful words of advice on how to move forward with some issues I have with my car More

by falanblackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 24, 2022

There was no rental for me, when I dropped my car off and they said they would have it for a couple days. They said they would reimburse me if I went to enterprise and got my own. And when I came back to get More

by rcallanan.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 24, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com.

January 24, 2022

Great service great people, Rebecca was knowledgeable and keep update on my truck. Everyone was helpful and friendly. More

by dpeters44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
Jan 24, 2022 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 24, 2022

No high pressure tactics. My sales rep was excellent and the finance gal was awesome as well. I would buy here again in a heartbeat! More

by jeffjeffnene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2022

This dealership took the time to explain everything to us. Made the purchase process easier on us. I didn't feel pressured into getting something I did not need. They worked with us and what money and cre More

by meghanarmbruster123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward kirk
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

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