
Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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It was a very pleasant visit. All the salesmen were very attentive and helped with questions I had. Same goes for the gentleman in the finance office finishing up on paperwork. Jim Butler had exactly what attentive and helped with questions I had. Same goes for the gentleman in the finance office finishing up on paperwork. Jim Butler had exactly what I was looking for. Thank you so much. I’m very excited having a car of my dreams. More
This dealership offered the best experience when purchasing my used Ram 2500. The staff was friendly and went out of their way to make me and my family comfortable during our time there. purchasing my used Ram 2500. The staff was friendly and went out of their way to make me and my family comfortable during our time there. More
They have always been very friendly and knowledgeable. And they provide transportation to and from work so I don't have to wait and miss work. And they provide transportation to and from work so I don't have to wait and miss work. More
Stacy Thornton was outstanding. Alex Cox was the Stacy Thornton was outstanding. Alex Cox was the stereotypical car salesman - derogatory, insulting, and arrogant. Lack of of other options at Stacy Thornton was outstanding. Alex Cox was the stereotypical car salesman - derogatory, insulting, and arrogant. Lack of of other options at other dealers is the only reason my deal closed. More
Service Department Andrew, must have been trained by Service manager Gene... Both displayed a complete lack of professionalism and etiquette. I was furious with how I was handled by both of them. This w Service manager Gene... Both displayed a complete lack of professionalism and etiquette. I was furious with how I was handled by both of them. This was incredibly frustrating because my salesman and the finance department (woman) were TOP NOTCH when I purchased my vehicle. The experience they provided me with HAD made me a customer for life. Luckily my sales person , now Sales manager, took over and made things as right as he could have. If I wouldn't have called him directly though, I wouldn't be giving them my business again. A bad service department can destroy a sales department from the inside... I will be giving Scott(salesman) an opportunity to make it right if I purchase another vehicle but I will not tolerate another incident from the service department. More
Bill was very professional and gave me some wonderful words of advice on how to move forward with some issues I have with my car words of advice on how to move forward with some issues I have with my car More
There was no rental for me, when I dropped my car off and they said they would have it for a couple days. They said they would reimburse me if I went to enterprise and got my own. And when I came back to get they said they would have it for a couple days. They said they would reimburse me if I went to enterprise and got my own. And when I came back to get my car they said that they were unsure if they could. More
No high pressure tactics. My sales rep was excellent and the finance gal was awesome as well. I would buy here again in a heartbeat! the finance gal was awesome as well. I would buy here again in a heartbeat! More
This dealership took the time to explain everything to us. Made the purchase process easier on us. I didn't feel pressured into getting something I did not need. They worked with us and what money and cre us. Made the purchase process easier on us. I didn't feel pressured into getting something I did not need. They worked with us and what money and credit we had and we left happy with our purchase. More